11 MANAGER - RETAIL Jobs in Rockford, IL
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Kelley Williamson Company | Kelley's Market
Rockford, IL | Full Time
$101k-157k (estimate)
3 Months Ago
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MANAGER - RETAIL
$63k-97k (estimate)
Full Time | Business Services
1 Month Ago
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Hard Rock International is Hiring a MANAGER - RETAIL Near Rockford, IL
Overview:
POSITION SUMMARY:
This individual will direct retail operations while ensuring that the business is maximizing its potential. He/she will be responsible for the financial results of the department as well as development and retention of human capital.
Responsibilities:ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
- Provide a positive “employee life cycle” for all staff members during their tenure with Hard Rock.
- Guest Experience- Provide an authentic experience that “rocks” for Hard Rock guests by ensuring that the retail business is visually inviting, maintains the proper inventory, and provides amplified service.
- Profit - To operate a financially profitable retail business operation.
- Sales - To grow the business by using innovative sales and marketing concepts.
- Coordinate operations between departments.
- Teach/coach and document employees who fail to meet standards to maintain a high-quality workforce.
- Present a professional image to employees, guests, clients, owners and investors.
- Attend client functions and designated parties to provide support, ensure guest satisfaction and promote future business.
- Build business/market share by thinking of new ways to promote the company and by participating in local events to increase sales and profits.
- Develop and maintain positive relationships within the business and social community.
- Spearhead philanthropic initiatives.
- Work as a team, helping all employees to complete the required activities that ensure we blow away Guest expectations.
- Maintain low staff turnover rate and high morale.
- Operate ethically to protect the image of Hard Rock.
- Utilize programs designed to help Save the Planet.
- Responsible for cleaning and sanitizing work and public spaces.
- Other duties as assigned.
NON-ESSENTIAL JOB FUNCTIONS
- Attend seminars when needed.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
- Minimum of three (3) years in Management role, gaming industry strongly preferred.
- Proven track record of managerial success in a fast-paced environment by possessing the experience, ability, and knowledge to move the business forward financially while focusing on human capital.
- Proven track record of making high quality decisions and the ability to make complex decisions.
- Applicable standard of education is required.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
- Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Board standards.
- Must successfully pass background check.
- Must maintain strict confidentiality relative to financial data and casino policies.
- Must successfully pass drug screening.
- Must be at least twenty-one (21) years of age.
- Prior experience opening new properties/outlets strongly preferred.
- Strong leadership behaviors coupled with the technical skill set to drive the business toward success.
- Must possess strong communication and listening skills, excellent speaking, reading and writing.
- Multiple language abilities a plus, fluency in English required.
KNOWLEDGE OF:
- Proven track record of managerial success in a fast-paced environment by possessing the experience, ability, and knowledge to move the business forward financially while focusing on human capital.
- Proven track record of making high quality decisions and the ability to make complex decisions.
- Applicable standard of education is required.
- Strong leadership behaviors coupled with the technical skill set to drive the business toward success.
- Adherence to health/safety and food safety regulations.
- Must possess strong communication and listening skills, excellent speaking, reading and writing.
- Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Multiple language abilities a plus, fluency in English required.
ABILITY TO:
- Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
- Ability to sit for extended periods of time.
- Ability to make repeating movements of the arms, hands, and wrists.
- Ability to express or exchange ideas verbally and perceive sound by ear.
- Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
- Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
- Ability to turn or twist body parts in a circular motion.
- Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
- Ability to travel via auto or airplane for long periods of time.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$63k-97k (estimate)
POST DATE
03/09/2024
EXPIRATION DATE
04/16/2024
HEADQUARTERS
WESTMINSTER, ENGLAND
SIZE
<25
FOUNDED
1971
CEO
DAVID STUART PELLOW
REVENUE
<$5M
INDUSTRY
Business Services
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