8 Operations Director Jobs in Nashua, NH
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Harbor Care is Hiring an Operations Director Near Nashua, NH
Brief DescriptionPosition: Operations Director
Reports to: Chief Operating Officer
Pay Status: Exempt
Location: Nashua, NH
Do you want to make sustainable change in our community? Harbor Care is seeking a talented and committed Operations Director to help further our mission.
The JobUnder the direction of the Chief Operating Officer (COO), the Operations Director is responsible for overseeing effective operating procedures across the organization, with the intent to maximize operational efficiencies while maintaining an engaged and productive workforce. Working closely with the COO, this role will assist with the day-to-day operations of the company, manage assigned projects, big and small, and represent the COO in their absence. Additionally, the Operations Director will be responsible for Facilities and Environmental Services, providing administrative support to the Federally Qualified Health Center (FQHC), and for establishing and maintaining the Office of Project Management and Work Process Improvement.
Duties & ResponsibilitiesOperations
BenefitsAt Harbor Care, we consider our employees to be our greatest assets. We show this appreciation with our comprehensive benefit packages which include: Medical and Dental with a generous Employer Paid Portion. We also offer Voluntary Benefits such as Vision, Life Insurance, 401(k) with a competitive company paid match, and more. To promote a healthy lifestyle and living a well-balanced life, our employees are further benefited with a considerate time off policy and holiday schedule. In addition, employees can participate in our Employee Assistance Program to help support them and their families to handle life’s challenges.
Reports to: Chief Operating Officer
Pay Status: Exempt
Location: Nashua, NH
Do you want to make sustainable change in our community? Harbor Care is seeking a talented and committed Operations Director to help further our mission.
The JobUnder the direction of the Chief Operating Officer (COO), the Operations Director is responsible for overseeing effective operating procedures across the organization, with the intent to maximize operational efficiencies while maintaining an engaged and productive workforce. Working closely with the COO, this role will assist with the day-to-day operations of the company, manage assigned projects, big and small, and represent the COO in their absence. Additionally, the Operations Director will be responsible for Facilities and Environmental Services, providing administrative support to the Federally Qualified Health Center (FQHC), and for establishing and maintaining the Office of Project Management and Work Process Improvement.
Duties & ResponsibilitiesOperations
- Manage or provide oversight to strategic projects and key organizational initiatives as assigned and based on organizational priorities
- Develop and coordinate annual work plans and project plans to implement operating goals, objectives, and tactics, and establish systems to monitor and report progress
- Assist with capital projects, ensuring that costs, timing, and contract requirements are met
- Ensure the development and compliance of standard operating policies, procedures, and workflows
- Develop and monitor budgets in conjunction with the COO
- Work with COO and Program Managers to assess program performance and, identify and address causes of significant budget variances in areas of responsibility
- Analyze current operational processes and performance, recommending solutions for improvement where necessary
- Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks
- Work with the COO in establishing, maintaining, and overseeing the organization’s project management and work process improvement programs
- Provide leadership and oversight of organization projects and work process improvement initiatives, including the planning, implementation, and tracking of specific projects
- Utilize project management and six sigma methodologies, and develop and maintain comprehensive project documentation as necessary
- Analyze and recommend areas in planning, promoting and conducting organization-wide performance improvement activities.
- Stay apprised and update the COO of HRSA/FQHC regulatory changes and new funding opportunities
- Develop and maintain expertise regarding all applicable federal regulations, compliance manuals, guidelines, Policy Information Notices (PINs), and Program Assistance Letters (PALs)
- Maintain the organization’s FQHC Scope of Project and ensure that Forms 5A, 5B, and 5C accurately reflect the services provided by the health center.
- Manage and maintain the organization’s FQHC status by proactively monitoring effectiveness against the 21 program requirements and implementing necessary changes
- Lead an interdisciplinary team through the annual UDS report submission
- Collaborate with interdisciplinary team to prepare for triennial Organizational Site Visit (OSV), including preparation of supporting documentation to demonstrate compliance with all program requirements.
- Provide direct written contributions as needed to grant applications and progress reports
- Responsible for the overall operations of Harbor Care facilities, including the physical safety and upkeep of all residences and affiliates and coordinates appropriate corrective actions as needed
- Ensures compliance with all facility and HUD regulations and participates in onsite inspections
- Maintains a capital development plan on all properties
- Serves as primary landlord contact to leased business space tenants
- Meets with architects, contractors, to plan or design construction activities (ex: heating/cooling system).
- Develops and maintains an organizational safety and security program
- Adhere to the company’s policies and standards, and ensure that laws and regulations are being followed
- Insures that all activities and operations are performed in compliance with local, state, and federal regulations and laws governing business operations.
- Represents the organization in appropriate internal and external forums, meetings and coalitions.
- Responsible for maintaining confidentiality of all patient, client, proprietary, and protected information.
- Other specific duties as assigned
- Bachelor’s degree (or equivalent) in business administration or related field, Master's degree preferred in a relevant discipline (e.g., Health Administration, Public Health, Health Policy and/or Business Management)
- Experience with a Federally Qualified Health Center
- Formal training and/or experience in project management and six sigma methodologies
- Senior management experience in a dynamic setting
- Demonstrated knowledge of multiple operational functions and principles, including finance, customer service, productivity, and employee engagement and development
- Outstanding organizational, communication, and leadership skills and an ability to develop innovative solutions
- Excellent written/verbal communication, analytical, and problem-solving skills
- Strong working knowledge of data analysis and performance metrics
- Excellent leadership abilities, including strong interpersonal and communication skills
- Requires experience with large scale facilities projects and multiple site management.
- Knowledge of non-profit leadership, health care delivery, human services, contracting and financing.
- Managing multiple assignments and supervising other positions
- Requires the ability to relate to people of diverse backgrounds, cultures, races, sexual orientations and gender identities or expressions.
- Must be highly organized and have the ability to manage own time and the time of others effectively
- Independent judgment and analytical skills are required to plan, prioritize and organize a diverse workload.
- The position requires a high degree of confidentiality, diplomacy, attention to detail, organizational skills, flexibility and self-confidence.
- Must possess initiative and the ability to effectively lead in an environment in which collaboration is highly valued and reporting relationships are not direct
- Must be team player but can also work on own initiatives independently
- Experience in assisting or directly managing multiple, simultaneous and occasionally complex projects so that they achieve desired results and operate within projected scope, schedule and budget.
- Exercise discretion handling of financial and other confidential information.
- Build and maintain strong internal and external stakeholder relationships through regular meetings, follow up, and communications.
- Earn our clients' trust.
- Build long-term relationships.
- Give Clients the best possible experience to make them feel like they're coming to a place they belong.
- Provide the best quality of service.
- Treat every Client with dignity and respect with each encounter.
- You will prioritize communication from any Harbor Care employee seeking help for a client.
BenefitsAt Harbor Care, we consider our employees to be our greatest assets. We show this appreciation with our comprehensive benefit packages which include: Medical and Dental with a generous Employer Paid Portion. We also offer Voluntary Benefits such as Vision, Life Insurance, 401(k) with a competitive company paid match, and more. To promote a healthy lifestyle and living a well-balanced life, our employees are further benefited with a considerate time off policy and holiday schedule. In addition, employees can participate in our Employee Assistance Program to help support them and their families to handle life’s challenges.
Job Summary
JOB TYPE
Full Time
SALARY
$185k-213k (estimate)
POST DATE
05/24/2024
EXPIRATION DATE
06/20/2024
WEBSITE
arcadiahc.com
HEADQUARTERS
TUCKERTON BORO, NJ
SIZE
50 - 100
FOUNDED
2004
CEO
BARBARA FYFE
REVENUE
$5M - $10M
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The job skills required for Operations Director include Leadership, Initiative, Planning, Customer Service, Commitment, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Director. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Director. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Operations Director positions, which can be used as a reference in future career path planning. As an Operations Director, it can be promoted into senior positions as a Divisional/Regional Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Director. You can explore the career advancement for an Operations Director below and select your interested title to get hiring information.
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