very day around the world, HarbisonWalker International's people and products stand up to the challenges and pressures of every job. And for more than 150 years, companies have relied on our world-class products that continue to set the gold standard for the refractory industry.

And while the people and products of HWI are as rock solid as ever, we’re moving forward with a whole new level of intensity. Today we’re forging stronger relationships, better manufacturing processes, and higher safety standards.

Would you like to be a part of this long standing tradition, great company and culture? We are looking for people who have strong work ethics, loyalty and manual labor skills. We offer full time positions with excellent benefits, including health benefits and 401K matching effective the first day of the month following your start date, 4 weeks of paid time off, 9 paid holidays and paid time off for charity volunteering. We also offer tuition reimbursement and promotion opportunities from within the organization.

Summary
The Refractory Support Specialist I represents HarbisonWalker International as an on-site and first call technical liaison servicing one or two accounts and receives direction from customer and supervisor on work to be complete. The Refractory Support Specialist I will work directly with internal Customer Service and Sales Representatives to provide customer(s) with the most cost-effective product to fit their needs and establish HarbisonWalker International as the product of choice. This position is a labor-intensive job, assisting the customer(s) in lining, relining and repairing furnaces, ladles, and tundishes.
Requirements

• Reading and interpreting refractory lining drawings; using brick saw and bricklaying equipment to lay brick up in ladles, furnaces, tundishes, etc.- handle bricks by hand for multiple hours at a time - perform plug changes, repair slide gates, etc.; teaching installation procedures to and providing guidance to correct procedures
• Assisting customer(s) staff with all types of refractory installation methods, including gunite, pouring, ramming, pumping, ceramic fiber and firebrick installation
• Assisting customer(s) staff with cleaning and preparing ladles, furnaces, tundishes, etc for repair, relining and fabrication
• Observing product performance at customer(s) site; performing in service inspections, post mortem tear outs, documenting findings and reviewing with the proper HarbisonWalker International team member(s)
• Working closely with customer(s), understanding their requirements and aiding them in obtaining the optimal performance of the products; monitoring stock levels to ensure the needs of customer(s) are met; placing replacement orders with HarbisonWalker Internationals Customer Service department
• Preventive and general maintenance tasks on refractory equipment; documenting the preventative maintenance
• Performing spare parts and equipment inventory count to ensure site specific standards are maintained; completing accurate and detailed refractory reports
• Observing and promoting safety and 5’S standards; complying with established facility safety policies and procedures, and other regulations as applicable; participating in daily safety tool box talks and monthly trainings; maintaining a safe and clean working environment

Qualifications

• High school diploma or GED
• Ability to safely use brick saw and bricklaying equipment to lay brick
• Requires working knowledge of refractory lined units
• Ability to operate a jib crane and ensure the rigging of the load is correct
• Ability to safely operate a forklift
• Ability to safely operate various hand and electrical tools
• Ability to read, understand and work in conformity with work orders, as directed
• Ability to detect and correct unsafe or hazardous conditions of equipment and work environment
• Organized individual with emphasis on quality and the ability to meet deadlines
• Requires fundamental computer skills, experience in excel a plus
• Previous construction or manufacturing experience will be considered

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

License/Certification:

• driver's license (Required)

Ability to Relocate:

• Burns Harbor, IN: Relocate before starting work (Required)

Work Location: In person