At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary: Happy Returns is making online returns better for shoppers, retailers, and the planet! Our company is growing very rapidly and we’re looking for the most capable and motivated warehouse specialists to join us in our new facility in Southaven, MS!

Job Description:

In your day to day you will:

• Oversee entire hourly workforce, including 50-100 hub specialists and 5-10 supervisors

• Facilitate continued rapid growth by creating and executing strategic plans to accommodate increased unit volume and make optimal use of space available

• Continually improve and build upon existing processes by identifying areas of improvement, designing solutions with measurable impacts in mind, and executing such fixes

• Maintain a safe work environment by actively building and reinforcing safety standards at the site

• Recruit, hire, and train a world-class workforce of specialists and supervisors

• Ensure efficient day-to-day operations of the warehouse to meet and exceed target under-the-roof KPI’s

• Collaborate with the senior operations team to develop and streamline warehouse procedures

• Build and maintain an amazing work culture by instilling a team-oriented sense of camaraderie amongst the specialist population and devising reward systems that incentivize great work and collaboration. Our goal is to cement Happy Returns as a top workplace within the MS area.

• You will be the face of the site, so prepared to host partners, customers, and vendors as necessary.

What do you need to bring:

• B.S. or B.A. degree

• 6 years’ experience managing in a fast-moving warehouse environment.

• 3 years’ experience managing salaried leaders.

• Experience in an ultrafast-scaling organization and/or excitement to be a part of one – we are disrupting a multi-billion-dollar industry and are expecting tremendous growth in the near-term

• Proven ability to effectively motivate, develop, and manage 30 employees. Our culture is a critical part of our success, and you need to help drive it.

• Fine-tuned attention to detail – our retailer partners depend on us to return their products to them in perfect condition

• Excitement for working in a start-up environment with high level of ambiguity and change

• Strong project management and continuous improvement skills

• A long-term perspective on career development and desire to grow professionally within the company

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

We believe we work more productively, and our jobs are more enjoyable when our team includes members with a diversity of backgrounds and life experiences. We take all reasonable steps to seek out candidates with diverse experience and ensure our work environment is welcoming and respectful for everyone on our team.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.