2 Customer Service-Quoting Specialist Jobs in Kalamazoo, MI
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Customer Service-Quoting Specialist
$58k-78k (estimate)
Full Time | Durable Manufacturing
1 Month Ago
Hapman is Hiring a Customer Service-Quoting Specialist Near Kalamazoo, MI
Key Responsibilities:
- Quotation Management:
- Collaborate with sales and engineering teams to gather necessary information for creating detailed and accurate quotations.
- Analyze customer inquiries and specifications to develop customized quotes that meet or exceed customer expectations.
- Utilize our internal systems to generate and track quotations, ensuring accuracy and completeness.
- Technical and Mechanical Understanding:
- Develop a deep understanding of our product offerings, including conveyors and capital equipment solutions, to effectively communicate features, benefits, and technical specifications to customers.
- Customer Communication:
- Work closely with customers to clarify requirements and address any queries they may have during the quotation process.
- Maintain a professional and responsive communication style to foster positive relationships with clients.
- Market Research:
- Stay informed about industry trends, competitive products, and market dynamics to contribute valuable insights to the quoting process.
- Collaboration:
- Collaborate with cross-functional teams, including sales, engineering, and customer service, to ensure a unified and customer-centric approach.
Qualifications:
- Bachelor’s degree in Business, Engineering, or a related field.
- Experience within the manufacturing or capital equipment industry.
- Familiarity with bulk material handling applications, especially in the Food, Chemical, and Pharmaceutical sectors is highly desirable.
- Excellent communication skills, both verbal and written.
- Ability to convey technical information in a clear and understandable manner.
- Strong attention to detail and accuracy in preparing quotations.
- Team Player: Ability to work collaboratively in a team environment.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Durable Manufacturing
SALARY
$58k-78k (estimate)
POST DATE
03/14/2024
EXPIRATION DATE
05/12/2024
WEBSITE
hapman.com
HEADQUARTERS
KALAMAZOO, MI
SIZE
25 - 50
FOUNDED
1945
CEO
NED THOMPSON
REVENUE
<$5M
INDUSTRY
Durable Manufacturing
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