IT Specialist
We are looking for a dependable, technically skilled candidate with good problem-solving ability, determined to grow with the company for at least the next three years. The duties of an IT Technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner, and ensuring the optimal running of all systems, among other technical duties.

IT Technician is expected to display good interpersonal skills as he/she will interact with colleagues from various departments and executive levels. He/she is required to listen to their technical needs, understand their problems, and implement solutions to them.

IT Technician Responsibilities:

• Conducting and monitoring daily help desk operations.
• Providing support to users and being the primary point of contact for error reporting.
• Managing technical documentation.
• Installing and configuring hardware and software components to ensure usability.
• Monitoring and tracking all IT related inventories and data including client and infrastructure information.
• Troubleshooting hardware and software issues.
• Repairing or replacing damaged hardware.
• Performing tests and evaluations on new software and hardware.
• Keeping up to date on the latest developments and trends in the industry.
• Getting quotes for various hardware purchasing and entering them to the internal ERP system.

IT Technician Requirements:

• Associate degree in Computer Science or related field.
• 2 years’ experience in computer networks and systems maintenance.
• A , MCP or Cisco Certified Entry Networking certification would be a plus.
• Be punctual and consistent with the beginning and ending work hours.
• Comply with work instructions and prioritize; take due dates of each assigned task seriously.
• Excellent written and verbal communication skills.
• Good interpersonal skills.
• Attention to detail.
• Good problem-solving skills.

Preferred:

• Bachelor's degree in Computer Science or related field.
• 4 years’ experience in computer networks and systems maintenance.
• A , MCP or Cisco Certified Entry Networking certification.

Benefits:

• Medical, dental, and vision plan.
• 401K after probation period.
• Two-week vacation hours per year.
• Uniform allowance for every six months.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation package:

• Hourly pay

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Ability to Relocate:

• Opelika, AL 36801: Relocate before starting work (Required)

Work Location: In person