Job Summary:

Maintain Hansen IGA's “hometown proud” image by providing excellent customer service while accurately completing transactions on a register and bagging customers groceries correctly. Responsible for service counter functions such as lottery, cigarettes and movies. Responsible for stocking and cleaning.

Supervision:

Reports directly to shift manager, assistant manager or store manager.

Qualifications:

• 18 years of age or older (preferred)
• Must be accurate and detail-oriented
• Able to lift 20 pounds regularly and 30 pounds occasionally
• Positive, friendly and team oriented
• Able to multitask and work in fast paced environment
• Stand for the extent of a shift

Essential Job Functions:

• Provide excellent customer service by being friendly, courteous and greeting customers
• Help customers find merchandise and answer customer’s questions
• Accurately total customers merchandise at checkout and, using a cash register, complete transaction by accepting customer’s form of payment
• Follow procedures regarding the sale or alcohol and cigarettes
• Handle grocery items properly and use correct methods of bagging
• Provide excellent customer service by being friendly, courteous and greeting customers
• Help customers find merchandise and answer customer’s questions
• Accurately total customers merchandise at checkout and, using a cash register, complete transaction by accepting customer’s form of payment
• Handle grocery items properly and use correct methods of bagging
• Handle customer concerns and complaints
• Complete any additional duties as they are assigned
• Use proper phone etiquette when using the intercom
• Use proper phone etiquette when answering the phone and using the intercom
• Stock and face shelves when needed
• Clean counter and register area as needed. Including but not limited to: sweep, dust, clean belts/lane, etc.
• Complete any additional duties as they are assigned