1 Restaurant Captain Job in Cincinnati, OH
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HangOverEasy is Hiring a Restaurant Captain Near Cincinnati, OH
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
Responsibilities:
70% Guest Experience and Operational Management
- Ensure a superior guest experience by greeting guests warmly, managing wait lists efficiently, and overseeing the delivery of food and beverage items in a timely and accurate manner.
- Maintain a safe, clean, and inviting environment throughout the dining area, ensuring all operational aspects run smoothly and adhere to high standards.
- Manage and optimize seating arrangements and ensure that service standards, from table setting to farewells, consistently exceed expectations.
- Act as a vital communication bridge between the kitchen and guests, ensuring that the culinary journey is conveyed authentically and passionately.
- Lead, inspire, and manage the front-of-house team, ensuring a collaborative and supportive working environment.
- Facilitate continuous learning and development opportunities for the team, ensuring they are well-versed in menu items, service standards, and guest engagement practices.
- Address any team-related challenges promptly and ensure a harmonious working environment. Act as trainer when needed to guide new team members in proper front-of-house service.10% Menu Knowledge and Upselling
- Possess and maintain in-depth knowledge of menu items, preparation methods, and ingredient profiles.
- Engage with guests to share menu insights, offer recommendations, and enhance their dining experience, while also identifying opportunities to increase sales where appropriate. Ensure the team is proficient in menu knowledge and capable of confidently and accurately communicating with guests about our offerings.5% Administrative and Compliance Duties
- Ensure compliance with all relevant regulations, policies, and procedures related to health, safety, and licensing.
- Manage administrative tasks as required, including but not limited to, reporting, scheduling, and providing feedback on operational efficiencies and challenges. Thorough knowledge of Point Of Sales functionality to assist and support any operational challenges that may arise.Requirements
- Previous experience in a supervisory or managerial role within the restaurant industry.
- Exceptional guest-focused mindset and excellent communication skills.
- Proficient in managing operational aspects of the dining room, ensuring a smooth and efficient service.
- In-depth knowledge of food and beverage offerings, with a particular emphasis on breakfast items.
- Ability to lead, inspire, and manage a team, fostering a positive and collaborative environment.
- Flexibility to work various shifts, including weekends and holidays, and adaptability to manage through peak and off-peak dining periods.
- Commitment to adhering to all relevant health and safety regulations and organizational policies.
Job Summary
Full Time
Restaurants & Catering Services
$51k-63k (estimate)
03/08/2024
05/07/2024
hangovereasy.com
Cincinnati, OH
<25
Restaurants & Catering Services
Related Companies
The job skills required for Restaurant Captain include Leadership, Scheduling, Point of Sale, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Restaurant Captain. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Restaurant Captain. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Restaurant Captain positions, which can be used as a reference in future career path planning. As a Restaurant Captain, it can be promoted into senior positions as a Food & Beverage Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Restaurant Captain. You can explore the career advancement for a Restaurant Captain below and select your interested title to get hiring information.
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