13 Spa Sales Associate Jobs in Albany, OH
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Hand & Stone - New Albany is Hiring a Spa Sales Associate Near Albany, OH
The New Albany location opened in November 2020 and quickly became one of the top franchise spas in central Ohio. Hand and Stone - New Albany was one of the fastest growing spas in the country earning Hand and Stone's Fast Track Award (2021) and Rookie of the Year (2022).
- Uphold all sanitation standards and requirements for the spa year-round.
- Meet membership, gift card, and enhancement sales goals.
- Effectively communicate with clients, service providers, other sales associates, and managers regularly.
- Schedule and confirm appointments and balance the daily appointment book.
- Exhibit a strong desire to help others and promote the health benefits of regular visits to the spa.
- Properly greet clients before and after checking in and out for their appointments.
- Learn and stay up to date with special offers, products, services, and procedures as they pertain to Hand and Stone.
- Follow Hand and Stone scripts for membership and gift card sales.
- Make appropriate recommendations on service enhancements.
- Familiarize and perform Hand and Stone signature services.
- Maintain detailed treatment records for all clients.
- Actively connect with customers and the community to increase sales.
- Assist management and service providers with tasks as needed to provide an excellent customer experience and well-maintained business.
- Listen, adapt to, and share client feedback.
- Maintain a professional, clean work environment and appearance.
- Contribute to the betterment of yourself as a professional, the spa family, and the community as a whole.
- Participate in daily, weekly, monthly, and annual spa challenges to earn incentives, bonuses, and perks.
- Manage all front desk operations and serve as liaison to service providers and managers when necessary; including customer conflict resolution.
- Sales and/or customer service experience; membership sales a plus
- Excellent verbal and written communication skills.
- Ability to learn quickly and adapt to a multitude of different situations to achieve the desired results.
- Team-oriented with the ability to work independently with minimal supervision.
- Computer proficiency; knowledge of retail/appointment booking a plus
- Possess strong organizational and interpersonal skills; able to multi-task.
- Self-motivated individual willing to help others.
- Excellent customer service skills and work ethic.
- Ability to work closely with others towards a common goal
- Flexible schedule with evening and weekend availability preferred.
- Professionalism and the personality to connect with clients.
- Willingness to learn and grow as a person, employee, and sales professional.
- Attention to detail and able to carefully follow direction.
- Experience with spa software and spa operations a plus.
- Modern, professional, relaxing spa atmosphere that aims to make the massage and facial experience accessible and affordable for everyone.
- Fun, friendly, family environment that makes coming to work not feel like coming to work.
- A comfortable, safe space for employees to do their jobs and feel valued.
- Team oriented culture that promotes friendly competition, rewards successes, and provides opportunities for growth.
- Goal-centric spa that provides the knowledge, materials, and education to ensure success for its employees.
- Consistent but flexible scheduling and daily routine; multiple special events throughout the year to promote the spa and services we provide.
- Welcoming and respectful hierarchy within the organization and spa.
- Workplace filled with people who care. Care about providing exceptional services. Care about the members and clients we interact with. Care about the people we work with. And people who ultimately care about you!
- Leaders and organization that wants to see you succeed and will provide avenues and resources to do so.
- Paid time off
- Sales incentives and contests
- 401k
- Free hands on training prior to starting
- Employee rewards program.
- Employee referral bonus
- Free monthly massage or facials
- Retail/product discounts
- Discount on services
- Access to member pricing for gift cards
- Provided uniforms
- Flexible schedule
- Base per hour PLUS tiered commission for membership sales.
- Ability to rapidly move tiers based on performance
- Performance based bonus structure
Job Summary
Full Time
$25k-29k (estimate)
03/08/2023
05/01/2024
The job skills required for Spa Sales Associate include Customer Service, Written Communication, Scheduling, Communicates Effectively, Attention to Detail, Square, etc. Having related job skills and expertise will give you an advantage when applying to be a Spa Sales Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Spa Sales Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Spa Sales Associate positions, which can be used as a reference in future career path planning. As a Spa Sales Associate, it can be promoted into senior positions as an Electrologist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Spa Sales Associate. You can explore the career advancement for a Spa Sales Associate below and select your interested title to get hiring information.
If you are interested in becoming a Spa Sales Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Spa Sales Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Spa Sales Associate job description and responsibilities
Providing great service to members and guests by answering phone calls, setting appointments and greeting upon arrival.
01/24/2022: Johnstown, PA
Effectively explain and upgrade services to clients both over the phone and in person.
04/18/2022: Minneapolis, MN
Assisting in administrative tasks including filing, member folder maintenance, and data entry of client records and surveys.
01/26/2022: Savannah, GA
Communicating the continually changing schedule and operational needs with teammates.
02/23/2022: Lancaster, PA
Maintaining professional front desk and reception area, as well as light cleaning to uphold store cleanliness standards.
04/11/2022: Billings, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Spa Sales Associate jobs
A spa business typically requires enough room for all of the services provided such as a room for massages and baths, waxing, manicure and pedicure stations; a waiting area and receptionist area with tables and chairs, shelving for products to be sold and
02/02/2022: Atlantic City, NJ
Employers who are reviewing sales resumes are not just looking for any kind of sales representative or worker.
04/02/2022: Lowell, MA
Spa owners must be aware of the local laws affecting their employees.
04/14/2022: Clearwater, FL
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
03/08/2022: Milwaukee, WI
More and more people nowadays realize the benefits of a healthy lifestyle and tend to go to a spa for relaxing massages or beauty treatments.
03/14/2022: Rapid City, SD
Step 3: View the best colleges and universities for Spa Sales Associate.
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