This position is responsible for processing various customer transactions; such as but not limited to deposits, withdrawals, and loan payments. Provide timely service and efficiently complete customer’s transactions while maintaining accurate records and proper cash handling. A teller is also responsible for greeting all customers and providing exceptional customer service at all times.

ESSENTIAL FUNCTIONS

• Process customer transactions such as checking or savings deposits, check cashing and checking or savings withdrawals.
• Process customer loan payments.
• Selling money orders and official bank checks.
• Redeeming U.S. savings bonds.
• Process cash advances on credit cards.
• Ensure that all customers present the correct identification and that all signatures match the ID.
• Balance the ATM and replenish the cash and supplies in the ATM under dual control.
• Balance the Vault under dual control.
• Identify banking services to the needs of customers and answer customer inquiries. Refer customer questions and/or requests to the appropriate department. Accurately complete the required forms for the various banking services offered.
• Balance cash drawer daily and adhere to required cash drawer limits.
• Balance coin machine daily and empty full bags from coin machine
• Provide quality customer service at all times.
• Attend appropriate training sessions as required and complete regulatory compliance training in a timely manner.
• Work effectively as part of a team to gather information and solve problems.
• Prepare records for storage. Ensure proper record retention and destruction guidelines are followed.
• Meet the BSA/AML and OFAC requirements as outlined in the following:
• Bank Secrecy Act (BSA) Policy/Procedures
• Customer Identification Program (CIP)

Job Type: Full-time

Pay: $10.00 - $14.00 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Experience level:

• Under 1 year

Physical setting:

• Office

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Cash handling: 1 year (Preferred)
• Banking: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person