About Us:

Here at Hampton Roads Pediatric Dentistry, we treat patients like family! We owe our success to talented, caring professionals who share a common vision. We started back in 2007 with a single location, and over the next years, we managed to have the largest footprint in Pediatric Dental Practices in Virginia.

Currently, our team consists of more than 100 clinical and administrative staff – and keeps growing!!! Our Dental Team is consisted of highly driven professionals who are dedicated in providing the best experience to our young patients.

Values:

At Hampton Roads Pediatric Dentistry we believe in focusing on the well-being and comfort of our little patients, ensuring they receive quality dental care with empathy and respect.

Because of this, we pride ourselves on upholding these values in everything we do:

- Quality and Excellence: Striving for excellence in dental services, emphasizing precision and delivering high-quality care to patients

- Integrity: Upholding honesty, and ethical standards in all aspects of practice, including treatment recommendations, billing, and communication

- Professionalism: Maintaining a high standard of professional behavior, from interactions with patients to collaboration within the dental team

- Teamwork and Collaboration: Encouraging a supportive and collaborative work environment among dental professionals and staff to enhance patient care

- Prevention and Education: Promoting oral health awareness and education to prevent dental issues and empower patients and parents to make informed decisions about their oral care

We are currently looking for an energetic and motivated Insurance Verification Specialist to join our team!

• Team Player
• Self-Motivated
• Verifying dental insurances, treatment planning and pre authorizations.
• Dental job experience **Experience using Dental Software Dentrix is a strong plus!
• Knowledge in Microsoft applications and Adobe software
• This is a fast-paced position so multi-tasking and great attention to detail are a must!
• Able to communicate between the patient and the insurance company.
• Verify insurance coverage for new patients, as well as update information for existing patients if necessary.
• Process patient routers accordingly to the patients’ insurance carrier
• Must be able to communicate with patients and office obtaining required information
• Oversee ADA coding eligibility based on patients' insurance plan, update coverage table in Dentrix if needed.
• Understanding of dental terms such as co-payments, in-network fees, benefit limitations, and percentage coverages and codes.
• Assist office with questions regarding insurance benefits and frequencies.
• Verify insurance information for new patients and referrals
• Update insurance information for existing patients
• Call to obtain pre-authorization for recommended services and procedures
• Explain to patients what their financial responsibilities are based on their dental benefits.
• All applicants should possess and have demonstrated the ability to work independently, to take initiative, to be resourceful, and to have good judgment with a willingness to accept responsibility.
• Willingness to learn and train to improve your skills on a daily basis.

Requirements and Qualifications

• High school diploma or GED certificate
• Associate degree (or equivalent experience)
• Healthcare billing experience (1 year preferred)
• Knowledge of CPT codes and basic medical terminology (preferred)
• Phone communication skills

Compensation

Salary: Starting at 16.50 per hour (based on experience and skills)

Additional Benefits:

- Paid time off and Holiday Pay

- 401(k) matching

- Health insurance

- Vision insurance

What’s Next?

Still want to join our team? Great! If you enjoy working with driven team members and are looking to make a difference in the community, apply today! We take culture very seriously, and because of that, when it’s right, it’s right. If after reading the full job description you are thinking, “this sounds PERFECT for me," then we want to get to meet you. When you join the team here at Hampton Roads Pediatric Dentistry you can expect everyday to be a fun adventure that you get to experience with a driven group of really cool people. We strive for excellence in dental services, and hope you will too.

To be considered for this position you can apply here.

If we think you’re a great fit we will reach out to you within 2 days to set up an interview.

• Compensation: Based on Experience
• Please provide references.
• Minimum 1-year experience in a dental office.
• Experience with Dentrix software preferred.

Job Types: Full-time

Job Type: Full-time

Pay: From $16.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday
• No weekends

Experience:

• Computer skills: 1 year (Preferred)
• Dental office: 1 year (Required)

Work Location: In person