Join the Hilton team as a Front Desk Associate for a career in hospitality. The recently renovated Hampton Inn is looking for Friendly and Energetic Front Desk Associates to join our hotel operations team in Troy, Ohio! Full-Time positions are available 1st shift from 7am -3pm and 2nd shift from 3pm - 11pm.

Do you have a proven track record of success in hotel operations with a desire to grow, taking your career to the next level? Upon completion of basic training, you will also have potential to apply for our Assistant General Manager Training Program where you'll have the opportunity to apply what you know, strengthen as a leader, and much more.

FRONT DESK GENERAL JOB DESCRIPTION:

• Aggressive negotiating skills and creative selling abilities to close on business.
• Ensures a high level of customer satisfaction.
• Answering Phones.
• Making, Changing, Assisting w/ Reservations.
• Looking Up Directions on the Internet.
• Promoting Rewards Program.
• Creative Thinking.
• Assisting Sales.
• Creating Good Customer Relations.
• Problem Solving.
• Filling In Others Shifts As Needed.

FRONT DESK GENERAL JOB REQUIREMENTS:

• Exceptional Customer Service Skills.
• Strong communication skills, written and verbal.
• Strong organizational skills.
• Must be self-motivated and results-oriented.
• Be comfortable working independently.
• Excellent time management skills.
• Able to have a flexible time schedule.
• Opera PMS Experience a Plus / Not Required.
• Prior experience from IHG, Hyatt, Choice, Hilton, or Marriott hotels preferred / Not Required.
• Basic Computer Skills.
• Knowledge of Emailing a Plus / Not Required.
• Energetic / Capable of Multi-Tasking.
• Good with Following Up/Following Through.
• Have Own Transportation / Be on Time.
• Good Problem-Solving Skills.

This position may require the ability to work evenings and weekends with flexibility throughout the week as needed. Schedules will always be communicated in advance by a manager.

Job Type: Full-time

Pay: $12.00 - $13.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Morning shift
• Rotating weekends

Work setting:

• In-person

Application Question(s):

• What Hotel Brands / Operating Systems are you familiar with?

Experience:

• Hotel: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Relocate:

• Troy, OH 45373: Relocate before starting work (Required)

Work Location: In person