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Do you enjoy making others smile and making their day better?
At The Sunray Companies our mission is to empower, support, train and develop our people to enhance the lives of our guests and each other.
Job Summary
As a Front Desk Agent, you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in.
The successful Front Desk Agent will tailor their approach by reading cues from a guest to ensure when they check in the guest feels at home.
At Hampton Inn, we believe that every ambassador is an innovator, explorer, and relationship builder - someone who is able to identify the key details that make something uniquely interesting and provide guests with intriguing information about the locale.
No matter what position you are in, there are a few things that are critical to success making sure you have a safe work environment, following company policies and procedures, ensuring your uniform and personal appearance are clean and professional, maintaining confidentiality, complying with quality assurance standards, and protecting company assets.
The front desk agent role will be on your feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to your work (move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance).
Doing all these things well (and other things that come your way) is the foundation of the job. Ultimately, the real hallmark of the Front Desk Agent is driving a best-in-class guest experience, inspiring guests and associates alike to live life to discover.
JOB REQUIREMENTS
Salary negotiable based on experience
Benefits include
Last updated : 2024-04-27
Full Time
Accommodations
$24k-32k (estimate)
04/29/2024
05/08/2024
hamptonsouthpark.com
CHARLOTTE, NC
25 - 50
Private
GREG PANOS
$10M - $50M
Accommodations
The job skills required for Hotel front desk include Communicates Effectively, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel front desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel front desk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel front desk positions, which can be used as a reference in future career path planning. As a Hotel front desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel front desk. You can explore the career advancement for a Hotel front desk below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk job description and responsibilities
Hotel Front Desk greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Bangor, ME
They work with management to organize the front desk and ensure that guests have a pleasant stay.
03/04/2022: Provo, UT
Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner.
05/04/2022: Yakima, WA
They are responsible for the guest registration process and communication of hotel
05/08/2022: Lake Charles, LA
Hotel front desk employees (also known as guest services employees) are responsible for making sure each guest has a pleasant experience at a hotel.
04/18/2022: Louisville, KY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk jobs
They must have the ability to stand for long periods of time and knowledge of basic computer skills
04/02/2022: Juneau, AK
Being a good Hotel Front Desk must be approachable and attentive wih their guests.
02/21/2022: San Antonio, TX
Hotel Front Desk should be able to promote specific hotel services and offer suggestions.
05/04/2022: Syracuse, NY
Front desk employees need to be able to get along and work with a variety of people.
03/21/2022: New Haven, CT
Front office staff need to use different skills on technologies too, such as using the printers, fax machines and phone.
04/05/2022: Killeen, TX
Step 3: View the best colleges and universities for Hotel Front Desk.