6 Front Office Manager Jobs in Grandville, MI
Hampton Inn & Suites is Hiring a Front Office Manager Near Grandville, MI
Hampton Inn & Suites is looking for a full-time Front Office Manager to join our team!
Job Summary
The Front Office Manager is responsible for providing excellent customer service to guests and employees in person and over the phone. This position will be responsible for answering phones, covering shifts along with the AGM, greeting guests, and managing incoming calls. The Front Office Manager will also be responsible for maintaining the front office, including cleaning, filing, and other administrative duties. We are looking for someone with open availability willing to do two-night shifts (Friday & Saturday) and three second shifts throughout the week (Monday, Wednesday, & Sunday).
Responsibilities
- Greet guests in a friendly and helpful manner.
- Handle all incoming calls and distribute appropriately.
- Provide customer service to all guests in person and over the phone.
- Maintain a clean and organized work environment.
- Perform other duties as assigned.
- Ability to multitask and stay organized in a fast-paced environment.
- Ability to work a flexible schedule to meet the needs of the business (ie weekends and holidays).
- Open availability to accommodate all scheduling need for the Front Desk
Skills & Qualifications
- Previous experience in a customer service role preferred.
- Ability to communicate effectively with all types of clients (in person and over the phone).
- Ability to learn quickly and take direction from staff members or supervisors accordingly.
- Strong phone skills with excellent verbal communication skills.
- Ability to work independently or as part of a team.
- Ability to prioritize tasks and complete them accurately.
- Ability to work with Microsoft Office Suite (Outlook, Word, Excel).
Hampton Inn & Suites is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- On call
- Weekends as needed
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time
Accommodations
$57k-79k (estimate)
08/09/2023
06/22/2024
hamptonsouthpark.com
CHARLOTTE, NC
25 - 50
Private
GREG PANOS
$10M - $50M
Accommodations
Related Companies
The job skills required for Front Office Manager include Front Office, Customer Service, Scheduling, Planning, Microsoft Office, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Office Manager positions, which can be used as a reference in future career path planning. As a Front Office Manager, it can be promoted into senior positions as a General Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Manager. You can explore the career advancement for a Front Office Manager below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Manager job description and responsibilities
Upholds the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily.
01/10/2022: Modesto, CA
Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensi
02/14/2022: Saint Cloud, MN
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
01/07/2022: Helena, MT
The front office manager may also be asked to do minimal accounts payable and receivables work and payroll.
01/29/2022: Manchester, NH
Responsible for the training of new front office employees, ensuring they provide excellent guest services and enforce hotel policies.
12/23/2021: Cedar Rapids, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Manager jobs
According to resumes from both Front Office Managers and Service Department Managers, some of the skills necessary to complete the responsibilities of each role are similar.
02/19/2022: Knoxville, TN
New York and Chicago are two cities where graduates are often find employment opportunities for front office manager positions.
01/26/2022: Pascagoula, MS
Someone who wants to become a front office manager will need both office and people skills.
01/26/2022: Parkersburg, WV
Diego’s positive disposition and socializing skills make him appropriate for his current role as the Front Office Manager.
01/25/2022: Juneau, AK
Someone who wants to become a front office manager will need both office and people skills.
02/27/2022: Mesa, AZ
Step 3: View the best colleges and universities for Front Office Manager.
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