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Job Summary: We are seeking a reliable and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and provide exceptional customer service. Your main responsibilities will include greeting guests, checking them in and out, and assisting with any inquiries or requests they may have. Responsibilities: - Greet guests with a warm and friendly demeanor - Check guests in and out of the hotel efficiently and accurately - Answer phone calls and respond to emails in a professional manner - Provide information about hotel amenities, local attractions, and dining options - Handle guest complaints or concerns with patience and empathy - Maintain a clean and organized front desk area - Assist with administrative tasks such as filing, data entry, and transcribing documents - Utilize computerized systems to make reservations, update guest information, and process payments - Ensure compliance with hotel policies and procedures Requirements: - Previous experience as a front desk agent or medical receptionist is preferred - Excellent phone etiquette and strong communication skills - Proficient in using Google Suite and other computerized systems - Strong administrative skills with attention to detail - Ability to multitask and prioritize tasks effectively - Exceptional customer service skills with a friendly and approachable demeanor - Typing speed of at least 40 words per minute We offer competitive pay rates and benefits for this position. If you are a motivated individual who enjoys providing excellent customer service, we would love to hear from you. Apply now to join our team as a Front Desk Agent!
Job Type: Part-time
Expected hours: 16 per week
Benefits:
Schedule:
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Part Time
Accommodations
$27k-35k (estimate)
03/27/2024
07/23/2024
hamptonsouthpark.com
CHARLOTTE, NC
25 - 50
Private
GREG PANOS
$10M - $50M
Accommodations
The job skills required for Front Desk Agent include Customer Service, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.