YOU ARE ENCOURGED TO APPLY IN PERSON AT THE HAMPTON INN & SUITES ATLANTA SIXFLAGS LITHIA SPRINGS, GA ON TUESDAYS, WEDNESDAYS OR THURSDAYS between the hours of 11am and 2pm. Interviews on the spot.

MUST BE AVAILABLE FOR THE 3PM-11PM SHIFT. NO EXCEPTIONS. (Weekends Required)

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are serviced
• Maintain updated records of bookings and payments

Skills

• Work experience as a Hotel Front Desk Agent, Receptionist or similar role
• Will train the right candidate
• Customer service attitude
• Excellent communication and organizational skills

Job Type: Full-time

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Lithia Springs, GA 30122: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

Job Types: Full-time, Part-time

Schedule:

• 8 hour shift
• Evening shift
• Weekends as needed

Work setting:

• In-person

People with a criminal record are encouraged to apply

Work Location: In person