Front Desk Agent

Duties:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest check-ins and check-outs efficiently
- Process payments and maintain accurate records of guest accounts
- Resolve guest complaints or issues promptly and effectively
- Maintain a clean and organized front desk area

Experience:
- Previous experience in a customer service role is preferred
- Familiarity with phone systems and computer software applications
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy

If you are a friendly, customer-oriented individual with excellent communication skills, we would love to hear from you! Join our team as a Front Desk Agent and help create a positive experience for our guests.

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on business needs.

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee assistance program
• Employee discount
• Paid time off

Schedule:

• 8 hour shift

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Henderson, NV 89014 (Required)

Work Location: In person