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Hilton Grand Vacations
Fort Myers Beach, FL | Full Time
$26k-35k (estimate)
4 Days Ago
Group Management Services
Fort Myers Beach, FL | Full Time
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Front Desk Clerk
Hilton Grand Vacations Fort Myers Beach, FL
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$26k-35k (estimate)
Full Time 4 Days Ago
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Hilton Grand Vacations is Hiring a Front Desk Clerk Near Fort Myers Beach, FL

HGV Now Offers Day One Team Member Benefits!*
Here's why you will love it here:
  • Recognition Programs and Rewards
  • Excellent health care options, including medical, dental, and vision
  • A people-first culture
  • Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
  • Perks at work: Employee Pricing platform
  • Employee Assistance Program that supports your physical and mental well-being.
  • Paid Vacation Time and Paid Sick Days
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities
  • And more!
What will I be doing?
As a Front Desk Clerk at Seawatch on the Beach , you would be responsible for executing your position's responsibilities and driving company success through performing the following duties to the highest standards:
  • Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
  • Inputs information into the computerized reservations' system to update and maintain records.
  • Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required.
  • Generates invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes.
  • Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
  • Prepares and consistently restocks the front desk with supplies including preparing arrival packets.
  • Provides information on area attractions and resort amenities. Type correspondence and reports for management as needed.
We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successful, you possess the following minimum qualifications and experience:
  • High School Graduate or Equivalent
  • Proficient in the English speaking to communicate both verbally and in writing with guests, owners and co-workers, and fully comprehend job assignments.
  • Must be able to adjust to schedule changes and cover shifts on short notice in order to meet business demands.
  • Ability to multi-task responsibilities and prioritize duties to meet deadlines and demands
  • Prior cash handling and data entry experience required.
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
  • Prior hospitality or related experience.
  • Bilingual
Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Summary

JOB TYPE

Full Time

SALARY

$26k-35k (estimate)

POST DATE

04/25/2024

EXPIRATION DATE

05/12/2024

WEBSITE

hiltongrandvacations.com

HEADQUARTERS

MIAMI BEACH, FL

SIZE

1,000 - 3,000

FOUNDED

2011

CEO

EVA BORSOS

REVENUE

$200M - $500M

INDUSTRY

Accommodations

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