Qualifications

EDUCATION / EXPERIENCE : A high school education or equivalent experience, with one to two years of employment related experience is required

Working knowledge of housekeeping is expected

Supervisory skills are required

ESSENTIAL FUNCTIONS : You must be able to communicate effectively with staff, management and guests

The ability to operate a two-way radio, cleaning and general office equipment, including a computer, is expected

This position requires continuous movement and standing, and the ability to lift up to 25 pounds and push or pull up to 35 pounds

Must be able to work a flexible schedule that will include days, evenings, weekends and holidays

Responsibilities

Housekeeping is the perfect job for someone who likes to clean, enjoys being active throughout the day, likes to make customers happy through their work, and thrives in a hospitality environment

The Housekeeping Supervisor ensures the cleanliness and the attractive appearance of our guest rooms and public spaces and ensures deficiencies are reported and corrected

As a Housekeeping Supervisor, you will be responsible for giving our guests the best hospitality experience they can have by :

Lead, train and supervise Room Attendants and Operation Associates on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards

Assess inventory, assign rooms for cleaning and inspect rooms

Verify and report status and / or discrepancies of rooms

Monitor work schedules, lost and found program, stock rooms and carts

Communicate and coordinate with Engineering to ensure efficient maintenance and repair of items related to guest rooms and public areas

Respond to special guest requests in a timely, friendly and efficient manner

Maintains and promotes a positive and cooperative work relationship with all hotel departments

Performs any other duties as requested by your manager

Last updated : 2024-03-07