Recent Searches

You haven't searched anything yet.

4 Front Desk Agent Jobs in Muskogee, OK

SET JOB ALERT
Details...
Hampton Inn by Hilton
Muskogee, OK | Full Time
$26k-35k (estimate)
1 Week Ago
LAQUINTA INN & SUITES
Muskogee, OK | Part Time | Full Time
$26k-35k (estimate)
3 Weeks Ago
Holiday Inn Express and Suites
Muskogee, OK | Part Time | Full Time
$27k-35k (estimate)
1 Month Ago
Best Western plus Muskogee, OK
Muskogee, OK | Part Time | Full Time
$29k-38k (estimate)
1 Month Ago
Front Desk Agent
$26k-35k (estimate)
Full Time 1 Week Ago
Save

Hampton Inn by Hilton is Hiring a Front Desk Agent Near Muskogee, OK

Every day we work with our guests colleagues and business partners to drive better outcomes. A career with offers a rewarding path for career development and an opportunity to join a team of growing energetic professionals. Come and join our growing family!

Responsible for checking guests in and out of the hotel making reservations and assisting with general information. A Guest Service Agent is responsible for completing shift checklist as required by Guest Services Manager/Supervisor and maintaining the high standards of service and hospitality. 

General Accountability:

· Provide the highest quality of service to the customer at all times

· Promptly and effectively handle guest complaints and requests

· Check guests in and out efficiently and in a friendly manner

· Post guest charges and compute guest bills collect payment and make change for hotel guests

· Follow all cash handling procedures as required

· Handle guest mail and messages per established procedures

· Develop a thorough knowledge of room locations room rates amenities and selling strategies

· Take reservations on property

· Block rooms and handle special requests

· Monitor room availability

· Handle safe deposit boxes used by guests per established procedures

· Keep lobby and desk area clean and presentable

· Have a thorough knowledge of emergency and security procedures

· Offer and properly handle requests for wake-up calls

· Ensure all rooms are check in property and a valid and working form of payment is collected

· Communicate with incoming staff and management by logging pertinent information in the pass on log

· Keep maintenance informed of all maintenance needs

· Must wear proper uniform at all times in accordance with Standards

· Participate in any sales lead generator (will vary by property)

Specific Essential Tasks/Duties:

· Must be able to complete all required training in timely manner as required by the brand

· Participate in daily and weekly team meetings

· Be familiar with daily hotel revenue goals and execute tasks and responsibilities to achieve these goals

· Process guest arrivals and departures including all necessary payments.

· Handle & coordinate room assignments and pre-arrivals.

· Handle guests concerns.

· Offer referral for services and handle requests for information.

· Handle and store guest luggage.

· Assist with the check-in and check-out of groups and tours

· Answer switchboard with standards of proper telephone etiquette

· Communicate with housekeeping on any issues guest request early arrivals late departures

· Perform all duties as indicated in the shift checklist report

· Maintains a favorable working relationship with all other company employees to foster and promote

a cooperative and harmonious working climate and culture.

· Must be able to work varying shifts and time schedules as needed (days nights weekends and

holidays).

Behaviors

Preferred

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
  • Team Player: Works well as a member of a group
  • Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Preferred

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
  • Goal Completion: Inspired to perform well by the completion of tasks
  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
  • Self-Starter: Inspired to perform without outside help

General Notes

· This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor.

· Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.

· If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.

The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.

The Easiest Decision of Your Trip
At Hampton, we consistently go the extra mile to deliver the exceptional stay you deserve. Intuitively designed for both function and comfort, it's our priority to give you a seamless, best in class experience – every time. That's the 100% Hampton Guarantee.

Job Summary

JOB TYPE

Full Time

SALARY

$26k-35k (estimate)

POST DATE

06/11/2024

EXPIRATION DATE

07/23/2024

Show more

Hampton Inn by Hilton
Full Time
$31k-40k (estimate)
4 Days Ago
Hampton Inn by Hilton
Full Time
$27k-36k (estimate)
5 Days Ago
Hampton Inn by Hilton
Full Time | Part Time
$28k-37k (estimate)
6 Days Ago

The job skills required for Front Desk Agent include Guest Service, Housekeeping, Cash Handling, Sales Lead, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.

For the skill of  Guest Service
Raymond Management
Full Time
$24k-29k (estimate)
3 Days Ago
For the skill of  Housekeeping
SYNERGY HomeCare Franchising LLC
Full Time
$30k-36k (estimate)
1 Day Ago
For the skill of  Cash Handling
IHOP
Full Time
$25k-31k (estimate)
2 Weeks Ago
Show more

The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.

LAQUINTA INN & SUITES
Part Time | Full Time
$26k-35k (estimate)
3 Weeks Ago
Holiday Inn Express and Suites
Part Time | Full Time
$27k-35k (estimate)
1 Month Ago
Best Western plus Muskogee, OK
Part Time | Full Time
$29k-38k (estimate)
1 Month Ago

If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

12/11/2021: Atlanta, GA

A Front Desk Agent ensures customers receive the best service possible from the property.

02/10/2022: Fayetteville, AR

Some front desk agents served a hotel associate apprenticeship.

01/05/2022: Albany, GA

The front desk agent can check different guest queries, they can check different problems and various complaints.

12/01/2021: Richmond, VA

The front desk agent can also post charges towards a guest account.

01/11/2022: Cleveland, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

12/09/2021: Johnstown, PA

Desk Clerks typically study at similar levels compared with Front Desk Agents.

02/05/2022: Portland, ME

Make checklists and to-do lists.

11/30/2021: Saint Paul, MN

Seek Out Hospitality Skills Training Opportunities.

01/27/2022: Pensacola, FL

Finally, Add A Summary Or Objective Statement.

01/17/2022: Fort Worth, TX

Step 3: View the best colleges and universities for Front Desk Agent.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
Show more