1 House Person Job in Buffalo, NY
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Hampton Inn Buffalo Amherst is Hiring a House Person Near Buffalo, NY
Are you looking for a rewarding and flexible career in the hospitality industry? Do you have a passion for cleanliness and customer service? Are you interested in a role where you can work independently, yet be part of a supportive team? If so, you might be the perfect candidate for the hotel Houseperson position at the Hampton Inn Buffalo-Amherst, located in Amherst, NY!
As a hotel houseperson, you will be responsible for maintaining the cleanliness and appearance of the hotel's public areas, such as lobbies, hallways, restrooms, and meeting rooms. You will also assist the housekeeping staff with laundry, linen delivery, and guest requests. You will report to the executive housekeeper and work closely with team members to ensure that the hotel meets and exceeds the expectations of our guests.
Details of the role are included in the full job description below.
*Please note that the typical hours of this shift are from 11:00am - 7:00pm*
WHY WORK FOR US?
In the hospitality business, our focus is on making a difference in the lives of our guests and employees. We care about the well-being of our employees and offer: a competitive salary and benefits package, a supportive and fun work environment, opportunities for training and career advancement, robust employee discounts, rewards and more!
COMPANY INFORMATION
The Hampton Inn Buffalo-Amherst is strategically located between two popular destinations – the Amherst Recreation Complex and the University at Buffalo North Campus. The Amherst Recreation Complex provides indoor and outdoor sports and recreational activities year-round. Its Northtown Center is the top tourism destination in town. The hotel is also unique. It is the first one in the nation certified for Universal Design, an emerging standard for socially responsible design.
We are a supportive work environment where associates work hard to put the needs of our guests first; hiring friendly, helpful and courteous individuals who will make our guests feel comfortable and want to return again and again. By putting guests first, we've created an open, friendly place to work where honesty, mutual respect, teamwork and high standards are valued.
We are currently looking for individuals who embrace the hospitality culture and are looking for a professional career and growth in the industry.
If you are interested in joining our team, expedite your application process and apply directly on our career center at: Recruitment (adp.com)
We look forward to hearing from you!
Houseperson Job Description
Department
Housekeeping
FLSA Status
Non-Exempt
Reports to:
Executive Housekeeper
Supervises:
N/A
Job Summary
The houseperson will perform any combination of light cleaning duties to maintain overall cleanliness of communal hotel areas and other areas as assigned. Duties may include but are not limited to dusting, vacuuming, washing windows, and cleaning communal hotel bathrooms.
Essential Functions:
% Time Spent
- Cleaning hallways, lobbies, lounges, communal restrooms, corridors, elevators, stairways, fitness center, locker rooms, breakrooms, building entryways, and other areas as assigned so that health and safety standards within the specified timeframe, which includes:
- Dusting, vacuuming, sweeping, and washing windows/tracks
- Wiping down counters, coffee tables, side tables, and other furniture
- Using vacuum cleaners and shampooers to clean rugs, carpets, upholstered furniture, and draperies
- Bathrooms, showers, toilets, sinks, and countertops
- Reporting areas as cleaned and available
- Emptying common area trash cans and taking to outside dumpster; replacing trash can with new bag
70%
- Supply and equipment management:
- Check maid cart for needed supplies before use and stock as needed
- Returning items such as luggage carts, large bags of linen, cots, or baby cribs to the designated area
- Deliver room amenities to guests as needed such as toiletries, hair dryer, ironing board, TV remote, or other items
- Report, turn in and log all lost and found items
25%
- Guest services:
- Greet or acknowledge guests immediately and politely
- Respond to special requests and questions by guests, providing extra amenities in a timely manner
- Provide customer service to guests, including information about hotel services, activities and local attractions, or directing the guest to the front desk for more information
5%
Other Duties and Responsibilities:
- Prepare room for housekeeping services as needed including removing bed linens, used towels, bringing used linen to laundry room, and emptying trash cans
- Report and assist with maintenance deficiencies, safety hazards, accidents, or injuries as needed
- Follow Personal Protective Equipment (PPE) requirements, and report any defective, damaged or lost PPE including equipment that does not fit properly to management
- Follow all safety procedures and able to recognize and act in emergency situations
- Ensure uniform and personal appearance are clean and professional
- Maintain a hospitable service atmosphere at all times
Education and Experience:
- High School Degree or equivalent preferred
- 6 months of housekeeping or janitorial services preferred
Knowledge, Skills & Abilities:
- Ability to arrive to work on time when scheduled
- Ability to learn, follow and enforce standards for cleanliness with exceptional attention to detail
- Physically able to move large objects such as: carts, large bags of linen, ironing board
- Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles
- Strong customer service orientation
- Organization and time management, ability to consistently manage workload as assigned
- Ability to read and recognize suite numbers
- Effectively communicate with guests and team members verbally or in written form
- Ability to operate in a 7-day per week, 24-hour per day business setting
Physical Demands & Work Environment:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Constant standing and walking
- Constant reaching and grasping with hands and arms, stooping, kneeling, crouching, or crawling
- Constant lifting 50 pounds, and pushing/pulling 100 pounds
- Constant near and far vision required
- Frequent exposure to cleaning chemicals
- Occasional climbing of stairs
- Occasional speaking and listening required.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Job Summary
Full Time
$26k-32k (estimate)
04/07/2024
05/01/2024
The job skills required for House Person include Housekeeping, Laundry, Customer Service, Attention to Detail, Time Management, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a House Person. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by House Person. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for House Person positions, which can be used as a reference in future career path planning. As a House Person, it can be promoted into senior positions as a Housekeeping Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary House Person. You can explore the career advancement for a House Person below and select your interested title to get hiring information.
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