Laurel Oak Country Club, a private, member-owned Golf and Country Club located in beautiful Sarasota, FL is seeking Outside Operations Staff to join our team!

Playing & Practice privileges offered upon discretion of Director of Golf

Flexible schedule and great team environment!

Full-time and part-time positions available

Full-time team members will qualify for medical, dental and vision benefits, 401k with company match and paid time off.

Our Culture and Values provides Team Members with a rewarding lifestyle and work/life balance.

Job purpose

Provide optimal customer service to Members and Guests. Attempt to anticipate and fulfill customer needs in a variety of responsibilities as assigned which may include work in Cart Barn, Valet, Starting and/or Course Play (Ranger).

Duties and responsibilites

• Treat all members, guests, and employees with respect. Maintain friendly appearance; greet Members and Guests by name and with a smile.
• Ensure clothing is clean, pressed, and in good condition and overall attire and appearance meets dress code guidelines.
• Maintain cleanliness of work area.
• Keep Supervisor promptly and fully informed of all problems or unusual matters of significance.
• Notify management if replacement is needed.
• Responsible for maintaining a clean and safe working environment, with continual emphasis on promoting employee health and safety.
• Assist in training colleagues in proper safety techniques.

Practice Range – duties include:

• Set stations with balls as instructed by Outside Services Supervisor.
• Attend range throughout the day maintaining cleanliness.
• Send members to putting green five minutes prior to tee time.
• Clean golf clubs.
• Assist members with carrying clubs from range to cart.
• Pick up and break down range.

Cart Barn – sample tasks include:

• Stage golf carts with golf bags.
• Maintain staging area, driving range, and practice area set-up.
• Clean golf clubs, receive members at end of round, record finish time and report it to the Golf Shop.
• Clean and maintain golf carts and cart barn area.
• Carry out starting and marshalling duties.

Valet – sample tasks include:

• Bring customer golf bags to golf cart staging area.
• Park vehicles in designated valet parking areas and retrieves vehicles on request.
• Load and unload golf bags in/out of vehicles.

Starter – sample tasks include:

• Review a prepared list of golf course rules.
• Inform Members of any unusual conditions that exist on the course.
• Communicate with other Outside Service Staff to ensure that all players tee off at their scheduled times.
• Record Fee Structure and Transportation.
• Submit completed Tee Sheet to Golf Shop.

Ranger – sample tasks include:

• Monitor all play on the golf course, with special attention to the area of pace play.
• Recommend possible solutions to customers concerning on-course problems, especially pace of play.
• Report golf course play situation to the golf shop staff at regular intervals.
• Repair ball marks and fix divots as needed.
• Check water and ice stations and restock supplies as needed.
• Deliver messages to customers on the golf course.

Qualifications

• High School Diploma or equivalent (GED).
• One to three months related experience and/or training; or equivalent combination of education and experience.
• Basic knowledge and understanding of typical golf course procedures.
• Must be at least Age 18, valid Driver's License with a clean Motor Vehicle Record.
• Ability to physically lift and carry golf balls and range ball cases.
• Ability to operate golf carts.
• Present a positive, professional image.
• Must be self-motivated and customer service oriented.
• Strong interpersonal and communication skills.
• Reliable and predictable attendance.
• Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards.