Assistant General Manager (Hospitality)

Come join us at our Courtyard by Marriot and lead our exciting team!

We are searching for an individual that is dedicated, detail-oriented and has a “can do” attitude. Built on the concepts of exceptional service and guest satisfaction, our mission is to create memorable experiences for every guest. We are passionate about consistently delivering long-term financial benefits while cultivating a vibrant and caring work environment for our team.

The Assistant General Manager will directly work with the General Manager to ensure that all hotel operations are performed professionally and adhere to the brand and company standards.

Other responsibilities may include, but are not limited to the following:

• Directing and coordinating the activities of the Front Desk, Housekeeping, Reservations, Guest Service, and Maintenance
• Maximizing ADR and Occupancy
• Coordinating communications between Sales and Operating departments
• Motivating, coaching, and training department supervisors
• Understanding financial statements and budget, including staffing guidelines
• Controlling department head schedules, expenses, and implementing cost-saving strategies
• Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations.
• Managing all aspects of the safety program, including training, reporting, and incentives
• Maintaining a cooperative and positive work environment

Job Requirements:

• Solid job history
• Previous experience with scheduling
• Understand cost controls and some budgetary knowledge.
• Proven ability to deliver exceptional guest service results as measured through guest satisfaction.
• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)

Specific Qualifications for the role include:

• Work schedules may vary based on business needs including working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, reaching, stooping, kneeling, or crouching.
• Valid Driver’s License
• Must have a minimum of 2 years of hotel supervisory experience.
• High School diploma and some college preferred.
• Marriott experience strongly preferred.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person