Project Manager (Quality Improvement Project Manager) (3924-12)
This role plays a pivotal part in driving positive change within our child welfare system. We are seeking an individual who is not only passionate about improving the child welfare landscape but also committed to partnering effectively with our frontline staff and managers. This role will involve leveraging your expertise in child welfare and SACWIS to use data for clinical analysis. As an analytical and logical thinker, you are excited about taking a supportive role by providing administrators, managers, and workers with the necessary resources to enhance the efficiency and effectiveness of their crucial work. If you are enthusiastic about making a meaningful impact and possess the experience and dedication to drive positive transformation, we invite you to join us in this impactful journey.
Highly Competitive EmployeeBenefits Package and Generous Paid Time Off
11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, and Paid Parental Leave.
Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option.
Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!
DEADLINE TO APPLY: March 19, 2024
WORK LOCATION:
Job & Family Services
222 E. Central Parkway
Cincinnati, OH 45202
WORK HOURS: Full-Time (40 hours weekly)
(Potential for Hybrid Remote Work Schedule)
STARTING SALARY: $28.85 hourly ($60,008 annually)
NOTE: Applicants for positions with Hamilton County Job and Family Services are subject to background screening in accordance with the document: "Offenses that May Disqualify Candidates for Employment." Convictions from this list may disqualify a candidate for employment with HCJFS.
Applicants for Children’s Services positions cannot provide foster care for children in the custody of Hamilton County.
REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE, CERTIFICATION):
- Bachelor’s degree in public or business administration or related field of study involving project/ program management from an accredited college or university; AND
- Two (2) years of project management experience
AGENCY-PREFERRED QUALIFICATIONS:
- Master’s Degree in Business Administration, Public Administration, Public Policy, Communications or a related field.
- Project Management Professional Certification.
- Full competence in all Microsoft Office 365 programs, especially Word, Excel, PowerPoint, Teams, Power BI and Outlook; also in research by Internet.
- Excellent written and verbal communication, strong organizational skills and superior time management.
- Professional maturity to work independently, while also engaging with all levels of staff.
- Ability to prepare and present accurate, timely reporting.
- Dynamic, adaptable and flexible; Ability and comfort working with diverse populations in various environments.
- Licensed Social Worker
JOB DUTIES (SUMMARY):
- Working under the general direction of the Quality Assurance Project Leader, designs, implements and manages initiatives, projects, and programs of high visibility or importance. Facilitates project goals, tasks, and resource requirements. Represents the agency at meetings and interacts with key stakeholders.
- Working under the general direction of the Quality Assurance Project Leader assesses the ongoing performance of specific projects by producing data reports and research. Designs and implements methods to collect and analyze program data to evaluate the quality and effectiveness of service delivery. Consults regularly with program areas on issues as they relate to service delivery. Analyzes and evaluates program processes and identifies areas needing improvement; designs, initiates and manages quality improvement plans. Ensures compliance with OAC and accordance with the needs of the agency, the HCJFS customer and the program responsible for the timely and accurate delivery of services. Promotes transparency to the public.
- Regularly prepares and provides research and status updates for presentations, memos, briefings, and talking points for project stakeholders. Drafts correspondence, documents, written reports and presentations in connection to the above responsibilities. Enhances cooperation between project components to promote collaboration between internal and external stakeholders. Ensures open lines of communication. Resolves conflicts between project components or functional areas. Coordinates with QA Project Leader to draft and execute broad-based, often complex, communication for internal and/or external audiences.
- Plans, coordinates and implements agency events, functions, and meetings. Provides the necessary support to complete all critical tasks that require coordination in a timely and efficient manner.
- Attends conferences and training.
- Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES: (*Indicates can be developed after employment)
- Knowledge of: Communication concepts and tactics; project management methodology and practices; budgeting; management; labor relations; work force planning; employee training and development; supervision; agency policies & procedures; government structure & process; counseling; interviewing.
- Skill In: Leadership.
- Ability to: Perform statistical analysis, develop and interpret administrative policy and procedures, prepare and deliver presentations before specialized audiences & general public; manage multiple projects with specific deliverables and timelines simultaneously; develop complex reports and position papers; gather, collate & classify information about data, people or things, and interview job applicants effectively.
ESSENTIAL JOB FACTORS:
- Must undergo a background check via the Ohio Bureau of Criminal Identification and Investigation (BCI). Must have a car, valid driver’s license issued by the state of residency and required auto liability insurance.
PHYSICAL and/or MENTAL REQUIREMENTS:
- Working at a computer extensively for eight (8) hours or more per day
- Remain in a stationary position for extended periods of time
HAZARDOUS and/or WORKING CONDITIONS:
BACKGROUND CHECKS REQUIRED:
Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every ten years following, including but not limited to the following systems:
- State Automated Child Welfare Information System (SACWIS)
- State Child/Abuse Neglect Central Registry Check for any state in which the applicant resided within the last five years
- Ohio Bureau of Criminal Identification Investigation (BCI)
- FBI
- National Sex Offender Public website (WWW.NSOPW.Gov) Code 5101:2-5-09 must be conducted for each prospective employee