Hamilton Connections is seeking employees with order management B2B experience for a manufacturing company in Waterbury, CT.

These are temp-to-hire positions.

The hours are 8 a.m. to 4 : 30 p.m. or 8 : 30 a.m. to 5 p.m., Monday-Friday. The pay starts at $19 an hour.

Job Responsibilities :

• Work closely with customers to ensure their needs are being met consistently, to reset expectations as needed, and to retain their business through the overall success of their account
• Executing on customer renewal, expansion, and advocacy opportunities
• General order entry duties; enter and maintain customer purchase orders in CRM
• Provide timely feedback to customers regarding order status, shipping methods, expedites, etc.
• Maintain a clean, safe and orderly work place
• Communicate and follow up on routine matters with internal departments
• Maintain sales orders / part files and records, including technical drawings
• Process order acknowledgements
• Answer phones and greet guests
• Other duties as assigned

Job Requirements :

• 3-5 years customer service experience in manufacturing environment
• 1-2 years technical customer service / document control experience a plus
• Demonstrated experience with Microsoft Office suite
• Ability to read title blocks on drawings / revisions
• Excellent communication skills, organized and detail oriented
• Ability to multitask, prioritize and manage time effectively
• Must work well under pressure with a positive attitude
• Must have a strong sense of responsibility
• Dependable and trustworthy
• High school diploma or equivalent

Last updated : 2024-04-23