WHO WE ARE

At Hallmark our Information Technology division is vital to helping Hallmark win in the marketplace. As an IT Systems Engineer, you’ll be a key member of our supply chain team focused on getting our products into the hands of consumers. Our group works with our Distribution Centers to streamline order fulfillment processes through world class technology solutions. We are a highly collaborative group working across multiple vendor teams and internal business partners.

WHAT YOUR ROLE ENTAILS AND HOW YOU'LL CONTRIBUTE 

As an IT Systems Engineer, you will be working with multiple warehouse management technologies. This position will interface with key stakeholders and apply technical proficiency across different stages of the IT systems development. You will be part of a team that manages and monitors all installed systems and infrastructure for the distribution center to be in line with company guidelines or SOP (standard operating procedure). The team is responsible for servers, printers, network devices, software configurations, and integrations between on-prem and cloud hosted solutions. You will also validate all types of testing and support activities related to implementation and support. This is opportunity is part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

In this position, you will:

• Defines customers’ needs and functionality in a service development cycle.
• Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
• Installs, configures, and tests operating systems, application software, and system management tools.
• Ensures the highest level of systems and infrastructure availability.
• Implements warranty and support activities.
• Evaluates the existing systems and provides the technical direction to IT support staff.
• Plans and implements system automation as required for better efficiency.
• Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures.
• Deals with work process, optimization methods, and risk management tools in the given projects for the successful accomplishments according to the requirements of the stakeholders.

BASIC QUALIFICATIONS

The following is required to be considered for this role:

• Bachelor’s degree or 4 years of professional work experience
• At least 3 years of related experience in an IT support environment with technical experience in distributed technologies and systems development.
• Experience demonstrating basic knowledge/expertise in a particular program/area and interacting with clients to understand requests.
• Experience contributing to one or mor projects or more than one aspect of a large project.

PREFERRED QUALIFICATIONS

Your resume application will stand out if you have:

• BS in Computer Science, Engineering, or technical equivalent
• Any Cloud Security alliance, solution architect or courses on IaaS, PaaS
• Experience with automation tools and technologies (e.g., Ansible, Puppet, Docker, Kubernetes) for managing and deploying systems

ADDITIONAL DETAILS

• This position is hybrid, working onsite at our distribution center in Liberty, MO as needed.

Now’s your chance to embrace a future with Hallmark—just follow the instructions below to apply. 

You must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are DOCX and PDF.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. 

Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks. 

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please. 

HALLMARK – Because Connecting With Each Other Has Never Been More Important 

For more than a century, Hallmark has been bringing people together and improving the relationships that matter most. That’s why millions of people all over the world connect with the Hallmark brand. It has always been a mission so much bigger than any one of us who work here.

Today, we need empathetic learners, strategic thinkers, and enthusiastic visionaries with diverse experiences and skills to help us create the rest of Hallmark’s second century as we shift to a more digitally savvy, unified approach that combines the best of brick-and-mortar retail with the efficiency of dot-com spaces. Help us imagine what our next hundred years could look like! 

When you join Hallmark, we will go out of our way to make you feel like part of the team. In the day-to-day, we’ll make the best use of the skills and talents you already have. We’ll also give you leadership opportunities and show you multiple potential pathways to future success. 

Our culture of care for our consumers and for one another shows in the way we embrace different backgrounds, identities, and working styles, deliberately seeking out ways to be more inclusive both internally among our work groups and externally through the things we make and sell to our retail partners and consumers. We believe that a broadly inclusive, equitable approach is also our best path to future success. We’re seeking out those who can bring a fresh perspective to our business and would love your input as someone new to our team! We can only change and grow when we intentionally include new perspectives–like yours.