"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE"

Proficient in all Baggage Service related functionality

• In depth knowledge of WorldTracer (W/T) to include creating, amending, and closing AHL, DPR, OHD files
• Performs daily proactive/reactive communication with passengers
• Clear expedited and left behind baggage through US Customs and sets up local and FedEx deliveries
• Maintain inventory of OHD baggage 
• Register lost and found items in W/T, maintain documentation and follow-up with passengers
• Sweep the bagroom and the departure pier daily to action the left behind or late receive interline baggage
• Send W/T forwarding messages for all bags that are being expedited from the port
• Respond timely to emails, telexes, and phone calls