16 Unit Services Representative- 2 Main Med/Surg-Tele Overflow - F/T Evenings (3:15pm-11:45pm) Jobs in Hackensack, NJ
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Hackensack Meridian Health is Hiring an Unit Services Representative- 2 Main Med/Surg-Tele Overflow - F/T Evenings (3:15pm-11:45pm) Near Hackensack, NJ
- Facilitates the flow of communication from patient, family member and/or visitor to hospital staff to maintain good working relationships essential to the accomplishment of assigned duties and enhanced delivery of health care.
- Answers telephone in a courteous and professional manner.
- Maintains supply levels, tracks and maintains equipment and orders replacements in a timely manner.
- Assists patients and families with any non-clinical questions, concerns and / or personal needs they may have (i.e. belongings, delays, support departments, etc.).
- Provides clerical support in completing Advance Directives including documentation, informing the physician and collaborating with Consumer Affairs.
- Creates awareness of patient satisfaction on the unit by accessing and printing unit data, comments and individual surveys, and managing public displays with this information, i.e. communication boards.
- Orients the patient to the unit and room and reviews the welcome handbook and what to expect including instructions for the television, the telephone, meal ordering, visiting policy, parking, discharge options and other non-clinical needs.
- Acts as a service recovery champion by maintaining the materials and tracking requirements.
- High school diploma or equivalent.
- Proficient computer skills.
- Possess strong organizational skills and be detail-oriented in order to facilitate information, multiple tasks, and accurate completion of all required procedures.
- To work every other weekend.
- To work three (3) out of six (6) holidays.
- To work rotating schedule/shifts based on needs.
- 2 years experience in front desk, reception or customer service role
- Proficiency in a second language.
Job Summary
Full Time
Ambulatory Healthcare Services
$42k-53k (estimate)
05/09/2024
05/22/2024
hackensackmeridianhealth.org
OAKHURST, NJ
50 - 100
2016
ROSE F HAYET MD
$10M - $50M
Ambulatory Healthcare Services
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About Hackensack Meridian Health
Hackensack Meridian Health is a leading not-for-profit health care organization that is the largest, most comprehensive and truly integrated health care network in New Jersey, offering a complete range of medical services, innovative research and life-enhancing care. Hackensack Meridian Health comprises 17 hospitals from Bergen to Ocean counties, which includes three academic medical centers Hackensack University Medical Center in Hackensack, Jersey Shore University Medical Center in Neptune, JFK Medical Center in Edison; two childrens hospitals - Joseph M. Sanzari Childrens Hospital in Hacke...nsack, K. Hovnanian Childrens Hospital in Neptune; nine community hospitals Bayshore Medical Center in Holmdel, Mountainside Medical Center in Montclair, Ocean Medical Center in Brick, Palisades Medical Center in North Bergen, Pascack Valley Medical Center in Westwood, Raritan Bay Medical Center in Old Bridge, Raritan Bay Medical Center in Perth Amboy, Riverview Medical Center in Red Bank, and Southern Ocean Medical Center in Manahawkin; a behavioral health hospital Carrier Clinic in Belle Mead; and two rehabilitation hospitals - JFK Johnson Rehabilitation Institute in Edison and Shore Rehabilitation Institute in Brick. Additionally, the network has more than 500 patient care locations throughout the state which include ambulatory care centers, surgery centers, home health services, long-term care and assisted living communities, ambulance services, lifesaving air medical transportation, fitness and wellness centers, rehabilitation centers, urgent care centers and physician practice locations. Hackensack Meridian Health has more than 35,000 team members, and 7,000 physicians and is a distinguished leader in health care philanthropy, committed to the health and well-being of the communities it serves.
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