Overview

"Our team members are the heart of what makes us better. At Hackensack Meridian

Health we help our patients live better, healthier lives - and we help one another to

succeed. With a culture rooted in connection and collaboration, our employees are

team members. Here, competitive benefits are just the beginning. It's also about how

we support one another and how we show up for our community. Together, we keep

getting better - advancing our mission to transform healthcare and serve as a leader of

positive change."

Come join our Amazing team here at Hackensack Meridian Health! We offer Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more!!!

Assists Managers and/or Supervisors and staff to communicate information essential to the routine daily operation of the department in an effective interdisciplinary collaborative manner to enhance customer satisfaction. Performs business functions in a multi-skilled environment, utilizing standard office equipment and basic software applications to provide services. Participates in departmental activities to enhance safety, quality, efficiency and access of rehabilitative and fitness services.

Responsibilities

• Access: Demonstrates knowledge of the intake procedures for designated department.
• Accountability: Completes daily business tasks of the department according to task list and requests.
• Customer Relations: Establishes and maintains rapport and mutual respect with co-workers and public contacts to foster optimum working environment.
• Customer Satisfaction: Actively engages customers in a warm and friendly way in an effort to 'make their day'.
• Data Entry Accuracy: Accurately completes assigned reports within defined time frame (e.g.: daily statistics, data request, record reviews, transcription).
• Office Skills: Copy, file and collage data accurately as per departmental functions and requests.
• Performance Improvement: Participates in the review, analysis and implementation of procedures to maximize the department's operating efficiency
• Phone and Interpersonal Skills: Smiles and makes eye contact. Chooses attitude by being present when answering phones by third ring and using the approved script.
• Record Keeping: Inputs and retrieves data as assigned in an accurate and efficient manner.
• Resolving Issues: Demonstrates initiative in patient/member problem resolution within the scope of authority as front line staff member.
• Scheduling: Coordinate and maintain schedules as assigned (e.g.: appointments, meetings).
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

• Excellent written and verbal communication skills.
• Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.