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Overview
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Lead Certified Medical Assistant (Lead CMA) is responsible for coordinating the clinical flow, the interaction of all certified medical assistant (MA) staff, and daily functions. Ensures all MAs provide quality medical treatment. Promotes a positive work environment to align with departmental and organizational goals.
Responsibilities
A day in the life of a Lead Certified Medical Assistant at Hackensack Meridian Health includes:
1. Performs all duties of the Medical Assistant (see job description).2. Schedules all medical assistant and clerical staff in order to achieve optimum patient/customer service, to expedite work flow collaborating with clerical coordinator to ensure full office/clinical functioning.3. Coordinates with/assists clerical coordinator with daily front end functions such as but not limited to scheduling, registration, verification of benefits, and authorizations for testing and procedures.4. Makes recommendation to correct Quality Assurance problems and ensures employees are providing quality clinical care to patients.5. Assists with training of medical assistant staff on related services. Ensure medical assistants can perform the specialized testing required for quality patient care. These include but are not limited to A1C testing, blood glucose monitor downloading and all other required point of care testing. 6. Assists with staff proficiency and competency assessment in performing these tests on an ongoing basis. Informs management if additional education is needed, and provides feedback to nurse coordinator/manager on staff proficiency on an ongoing basis. 7. Orients MA staff in the use of current and future monitoring equipment and equipment upgrades.8. Ensures that the equipment is in working order, maintained properly and logbooks are up to date including calibration of equipment used for daily functioning of each clinic. Places proper work orders to correct any identified issues and teaches staff on this process so all are empowered to care for the work areas to ensure proper patient care. Delegates as necessary to share responsibilities and knowledge. 9. Ensures departmental policies and procedures are followed.10. Coordinates the unit statistical data collection, reviews results, and makes recommendations for improvement based on the analysis.11. Consults with the nurse coordinator/manager in response to patient and physician complaints, following through to resolution.12. Participates in the budget process in collaboration with the nurse coordinator/manager. Monitors expenditures to ensure compliance with approved budget.13. Delegates responsibilities to MA staff in order to develop their potential and follows up on performance.14. Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e. age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, family member and/or primary care giver at their level (developmental/age, educational, literacy, etc.).15. Adheres to the standards identified in the Medical Center's Organizational Competencies.
Qualifications
Education, Knowledge, Skills and Abilities Required:
1. High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.2. Graduate of an accredited medical assistant program.3. Must be proficient with use of computer systems; possess excellent communication skills and the ability to function in a fast paced and challenging environment.4. 5 years experience in clinical environment.
Education, Knowledge, Skills and Abilities Preferred:
1. Bachelor's or Associate's degree from an accredited college.
Licenses and Certifications Required:
1. Certified Medical Assistant or National Certified Medical Assistant or Certified Registered Medical Assistant or Certified Registered Medical Assistant.
Working Conditions:
Lifts a minimum of 5 lbs., pushes and pulls a minimum of 50 lbs. and stands a minimum of 6 hours a day.
If you feel the above description speaks directly to your strengths and capabilities, then please apply today!
Our Network
Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility
As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.
Full Time
$40k-47k (estimate)
04/27/2024
05/16/2024
hackensackmeridianhealth.org
OAKHURST, NJ
50 - 100
2016
ROSE F HAYET MD
$10M - $50M
Ambulatory Healthcare Services
Hackensack Meridian Health is a leading not-for-profit health care organization that is the largest, most comprehensive and truly integrated health care network in New Jersey, offering a complete range of medical services, innovative research and life-enhancing care. Hackensack Meridian Health comprises 17 hospitals from Bergen to Ocean counties, which includes three academic medical centers Hackensack University Medical Center in Hackensack, Jersey Shore University Medical Center in Neptune, JFK Medical Center in Edison; two childrens hospitals - Joseph M. Sanzari Childrens Hospital in Hacke...nsack, K. Hovnanian Childrens Hospital in Neptune; nine community hospitals Bayshore Medical Center in Holmdel, Mountainside Medical Center in Montclair, Ocean Medical Center in Brick, Palisades Medical Center in North Bergen, Pascack Valley Medical Center in Westwood, Raritan Bay Medical Center in Old Bridge, Raritan Bay Medical Center in Perth Amboy, Riverview Medical Center in Red Bank, and Southern Ocean Medical Center in Manahawkin; a behavioral health hospital Carrier Clinic in Belle Mead; and two rehabilitation hospitals - JFK Johnson Rehabilitation Institute in Edison and Shore Rehabilitation Institute in Brick. Additionally, the network has more than 500 patient care locations throughout the state which include ambulatory care centers, surgery centers, home health services, long-term care and assisted living communities, ambulance services, lifesaving air medical transportation, fitness and wellness centers, rehabilitation centers, urgent care centers and physician practice locations. Hackensack Meridian Health has more than 35,000 team members, and 7,000 physicians and is a distinguished leader in health care philanthropy, committed to the health and well-being of the communities it serves.
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