Job Details

To maximize sales and profit in the Deli Department through courteous customer service.

Essential Duties and Responsibilities :

• To greet all customers, respond to customer questions / requests and explain store policies in a courteous manner.
• To wrap, package and sell the product : sandwiches, pizza, salads, sliced fruits, vegetables, sliced meats, cheese, desserts, party trays, garnishes, vegetables, samples, and fried foods.
• To process customer purchases quickly and accurately by the operation of an electronic cash register, scanner, and scale.
• To review the perishable department Communication Board daily for updated materials and follow the guidelines posted for the Sampling Program and intercom announcements.
• To prepare / organize the cooler / freezer / preparation area for receipt of merchandise, unload trucks, verify the merchandise against the invoice, inspect the delivery for shortages / damage and quality, sort cases for stocking or product preparation and code-date all case items in the cooler / freezer.
• To adhere to all local, state, and federal health codes and regulations and to clean department floors, mirrors, case, tables, cooler, freezer, production equipment, product preparation area, and shelves.

Safely use cleaning equipment and chemicals.

• To transport cases to sales floor / cooler / freezer / product preparation area either on stocking carts or pallets, open cases, place merchandise in the designated cooler / freezer / case / shelf / display position / area, check the product code / freshness date and "face / front" / rotate the front row of each display.
• To assure the safety of self, customers, and co-workers by understanding and practicing store safety rules and notifying a supervisor of any potential hazard immediately.

Pick up / remove all broken containers, packing materials / boxes from the sales floor or product-preparation area immediately.

• To understand the operation, safety requirements and restraints of a baler, case cutter, pallet jack, intercom, pricing gun, slicer, scales, wrapper, steam table, fryer, stove, (must be 18 years or older to operate the pallet jack, baler, slicer, steam table and fryer and other equipment).
• To evaluate product quality and move damaged / unsalable and "returnable" products from the case to the preparation area, re-processing the merchandise into a saleable form or marking the product down in price according to markdown policy.
• To check case and cooler / freezer temperatures 4 times daily utilizing the time keeping system to record each check.
• To record out-of-stock conditions and the time they occur and report to the department manager.
• To fill / stock : sliced meat and cheese case, salad case, other display cases, and counter and display tables throughout the store.
• To perform miscellaneous tasks assigned by supervisors and managers, substituting for absent workers, and performing any additional tasks necessary to provide products and services to customers during peak periods of business.
• Able to open cases and stock so that product will not be damaged.
• Able to clearly price mark / label products for customers and cashiers.

Supervisory received :

The Deli Clerk reports directly to the Deli Manager.

Required education and experience :

• Basic mathematical ability (add, subtract, multiply, divide) and ability to count.
• Able to give / receive complex verbal and written instructions / descriptions to / from supervisors / co-workers / employees concerning store / department policy / procedures and use of equipment.
• Work and educational history demonstrating stability.
• Basic reading and writing ability English; able to read instructions, merchandise labels, order codes, numbers, reports, printed paper invoices and order forms.
• Good interpersonal communications.

Competency : knowledge, skills, and abilities :

• High school diploma preferred.
• Prior experience in a related job preferred.
• Prior experience operating a baler, case cutter, cleaning / sanitation equipment, pallet jack, intercom, pricing gun, knife, slicer, scales, cash register, steam table, wrapper, fryer, and stove, (must be 18 years or older to operate the pallet jack, baler, slicer, steam table, and fryer) preferred.

Work environment / physical demands :

• Mobility :
• Move while conducting training and orientation of Deli Department personnel, approximately 25 yards.
• Move to supervise / perform : the receiving of product, movement of product to the floor or storage area, opening / cutting of cases, inspect product quality, sorting of cases / merchandise, building of displays in the aisle and on the case / rack, the allocation of space in bakery categories, order merchandise and supplies, cleaning and maintenance, removal of trash / debris from the department, price-marking and signage throughout the store, approximate maximum of yards.
• Work on tile or concrete for a maximum of 8 hours in duration.
• Lift a maximum of 50 lbs. from 6 inches to 84 inches on to overhead / cooler / freezer storage rack.
• Move a maximum of 50 lbs. up to 15 yards.
• Pick up signage / sort / open face / front" case / item / trash from floor / shelf / cart / pallet / cooler / freezer storage.
• Attain merchandise / cases on the top shelf of cooler / freezer storage shelves / rack, up to 84 inches from the floor.
• Reach forward / down up to 36 inches attain / place merchandise, to prepare and package product and to clean shelves / floor area or control maintenance / stocking equipment.
• Reach up to place signs and banners in place.
• Handle labels / signs / tags, cardboard / packaging, debris, and case-cutter / utility knife.
• Twist at the waist while cleaning, cutting / opening, sorting, load / unloading, moving / removing merchandise, and stocking merchandise.
• Move stocking carts, pallet jacks (up to lbs.) and maintenance equipment approximately 25 yards.
• Climb on ladders, racks, cases, shelving, and stairs up to 3 feet in height.
• Stock shelves, rotate product, "face front" shelves 8 inches from the floor to 36" inches in height.
• Be aware of cases, case-cutter edge, case strips, shelf location, product size / description, equipment controls, case-load limits, price-marking equipment, department production equipment, customers, co-workers, shelf tags, labels on products, stocking carts, temperature gauges / controls, invoice / packing slips, code date, reports, packaging materials, debris on floor, aisle markers, and signs.
• Able to work Inside work with extreme variations in heat / cold / dust / humidity from backdoor / compressors / cooler / freezer / preparation area.

Last updated : 2024-03-23