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Habitat for Humanity of Wake County is Hiring a Donations Scheduler Near Raleigh, NC
DONATIONS SCHEDULERDepartment: Procurement Location: 2420 N Raleigh Blvd, Raleigh NC 27604 Supervisor: Donations Operations Supervisor SUMMARY:Habitat for Humanity has a ReStore that supports Habitat's mission by raising funds by selling donated building materials and home goods to the public. Many of these donations are brought into the ReStore through the pickups service. This position will manage the scheduling and logistics of the daily pickup service. ESSENTIAL FUNCTIONS:
Retrieve incoming calls for the donation line
Screen donations over the phone and schedule pickups for daily truck routes
Serve as a liaison between the Donor's and Driver's throughout the shift
Data Entry
Provide excellent customer service to all donors through phone and email
Manage scheduling for multiple trucks on the daily
Explain Habitat for Humanity's mission to our donors and understand how the ReStore donations play an important role in the mission
Knowledge, Skills, And Abilities Required
A strong belief in the organizations mission, goals and accomplishments
Clear and Friendly Communication
Ability to provide professional customer service, over the phone and email
Ability to manage mapping and follow up logistics associated with scheduling drivers and responding to donors in a timely fashion
Basic computer skills for data entry
Willingness to work independently and follow instructions
Experience working in a team environment
Detail oriented
Understanding of the Retail environment
Ability to multi-task and handle many moving pieces to coordinate the daily logistics of picking up donations across a multi-county region
We are an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, physical or mental disability, genetic information or any other category protected by applicable federal, state or local laws. THIS COMPANY IS AN AT-WILL EMPLOYER AS ALLOWED BY APPLICABLE STATE LAW. THIS MEANS THAT REGARDLESS OF ANY PROVISION IN THIS APPLICATION, IF HIRED, THE COMPANY OR EMPLOYEE MAY TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT CAUSE OR NOTICE.