Company DescriptionHiring Immediately! At H&M, we welcome you to be yourself and challenge you to grow and make a difference. You’ll take on new responsibilities from day one, learn skills for life, meet friends completely unlike you that make you feel at home, and start finding ways to make your big dreams come true. Help us reimagine the future of an entire industry by making everyone look, feel, and do good. Be yourself & more at H&M. Job DescriptionAbout the Role At H&M, as a Retail Sales Associate you will be advising our customers and keeping them in style! A Retail Sales Associate, or Sales Advisor, as referred to internally, is responsible for delivering the Best Customer Experience that contributes to the store’s sales and profit. As a Retail Sales Associate, you will always put customers first, offer assistance, and share your Product and Fashion knowledge. You will create an environment that is easy for our customers to shop through Store Operations and Great Garment Care. By sharing knowledge and skills with colleagues, you will actively contribute to creating a Best Team to meet our customers’ expectations. This role will work in accordance with H&M standards, policies, procedures, and legal requirements.This position reports to our Department Managers and has a dotted line to the Department Supervisor.Your Day to Day*Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experienceSupport in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding, hanging, displaying, and merchandising garments per H&M guidelines to maximize selling opportunitiesUnload delivery truck, receive, open, and unpack merchandise and label merchandise with security tags within efficiency timeline goalsActively process, stock, and replenish garments on sales floor and stock roomRing on the register, report and handle all required transactions, issue receipts, and fold and place merchandise in appropriate bag following the register best practices routineEager to educate and promote our H&M Loyalty program to our customersShare your knowledge and skills with your colleagues, offering help where needed to build a positive working environmentWork in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues, and customer safety at all timesFollow all procedures and routines regarding safety, security, and administrative processes in all areas of the storeQualificationsWho You ArePassionate for customer service and helping people find their styleA multi-tasker who enjoys working in a fast-paced environmentInclusive, positive, creative, and willing to learn on the job!A team player with a flexible approachYou have the ability to lift in excess of 20 poundsAbility to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distanceAbility to climb a ladder and use a step stoolMust be able to work a flexible work schedule including nights and weekendsWhy You’ll Love Working for H&MDynamic, team-driven work environment with a group of unique, diverse and kind individuals.Endless growth & development opportunities.Dress your personality. We encourage you to dress your personality, all day, every day. Did we mention our discount at H&M, &Other Stories, and COS?Additional InformationJob Status: Hourly, Non-ExemptEEOC Code: SLSCompensation: Sales Associates Pay Rate $11.75 per hour***This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities assigned for this job at the company’s discretion.**H&M, in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future.Benefits: H&M believes in rewarding our employees for their many contributions to our shared success. That’s why we offer a full range of inclusive benefits that enable wellness, both in and outside of work. We pride ourselves on being a do-good company and we have a comprehensive benefit package that matches that ambition. Please note, benefits may have eligibility requirements based on employment status. We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – 401K – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits. Our Career site will have more details, click on Benefits at career.hm.com *Please note that seasonal employees are not eligible for these benefits Job Status: Hourly, Non-Exempt EEOC Code: SLS *This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company’s discretion. **H&M, in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future.