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Customer Service Sales Support Specialist
$79k-103k (estimate)
Full Time | Building Construction 3 Weeks Ago
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H.J. Oldenkamp Company is Hiring a Customer Service Sales Support Specialist Near Royal, MI

The Customer Service Sales Support Specialist is responsible for the direct interaction with customers seeking information about our products and services or with customers placing orders to make a purchase. The Customer Service activities include supporting our internal Design & Sales Teams by coordinating with key customer accounts and/or territories independently, quoting pricing to customers, providing product and services information, processing orders, following up on orders and shipping dates, working with outside sales associates, setting up new items, and other customer related activities.
Requirements
  • Associate or Bachelor degree is a plus
  • 2 years customer service experience (inside/outside sales support experience is ideal)
  • Candidate should have basic math skills or analytical skills to process orders
  • Effective verbal and written communication skills are necessary
  • Ability to execute work orders and problem solving for replacement orders or other issues
  • Must be highly detail-oriented, well organized, and dependable
  • Ability to multi-task while maintaining quality and meeting deadlines
  • Able to work independently yet function as part of a team
  • Proven work history with excellent attendance
  • Proficient in MS Office with emphasis on Excel and Outlook
BENEFICIAL SKILLS:
  • Experience in the Kitchen and Bath industry is desirable
  • Experience working with residential contractors, remodelers, and designers
  • Ability to read floor plans and cabinet nomenclature
  • Project management or cabinet installation knowledge
  • Familiar with CRM programs
  • Familiar with 20/20 Design program
  • Familiar with Profit 21 program
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Short Term & Long-Term Disability
  • Retirement Plan (401k)
  • Profit Sharing
  • Life Insurance (Basic)
  • Paid Time Off
  • Paid Holidays
While pay is commensurate with experience and required skills for all of our positions, for this job, our pay range starts at $18/hour.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Building Construction

SALARY

$79k-103k (estimate)

POST DATE

05/25/2024

EXPIRATION DATE

11/17/2024

WEBSITE

oldenkamp.com

HEADQUARTERS

ROYAL OAK, MI

SIZE

25 - 50

FOUNDED

1946

CEO

STEVE BERGMANN

REVENUE

$10M - $50M

INDUSTRY

Building Construction

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About H.J. Oldenkamp Company

For over 75 years, H. J. Oldenkamp Company has specialized in the sales and marketing of nationally branded interior building products. We have developed solid relationships with the industrys leading manufacturers to provide innovative products to both the residential and commercial markets. Our ongoing philosophy is to maintain great inventory depth and quick, reliable delivery of goods we have what you need, when you need it. To support this heritage, Oldenkamp has a long history of developing business-to-business relationships and nurturing a downstream sales model in order to drive local... awareness and demand for the products and services we offer. It is our goal to provide our customers with the best possible experience available. H. J. Oldenkamp is a wholesale distributor of specialty building products servicing the Midwest and South-Central US. Our goal is to facilitate the continuous flow of knowledge, information, and products from the manufacturer to the end consumer while excelling at world class customer service. With a diverse customer base, wide range of products and unparalleled commitment to our distribution heritage, H. J. Oldenkamp Co. continues to expand to meet the challenges in todays marketplace. Our Product Line Up: Surfacing Materials: Corian Solid Surface Corian Quartz Corian Endura M|R Walls Futrus Privacy Plus Partitions Arborite Decorative Laminates Wood Welded ATI Decorative Laminates Cabinetry: Merillat Masterpiece Merillat Classic Quality Cabinets and Woodstar Fabuwood Mid Continent Signature and Vista Series Kountry Wood Products More
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