SUMMARY

If you’re a sales professional/recruiter who wants to make the transition to higher education or you’re looking to turn your natural ability to build relationships with others into a rewarding career, we invite you to apply for our Multicultural Admissions Counselor role at Gwynedd Mercy University.

In the role of Multicultural Admissions Counselor, you will serve as an enthusiastic and knowledgeable ambassador for the University in the recruitment of first-year students. Your assigned recruitment territory will include high schools that serve students from traditionally underserved populations, including students who will be the first in their families to go to college. In this role, you will build relationships with prospective students and families to ensure they have accurate and personalized information, and clearly understand the value of earning a degree from GMercyU. You will develop your recruitment territory by connecting with high school counselors and prospective students and families through consistent phone, email, text and in-person outreach and follow up.

Although fluency in Spanish is not required, the position provides the opportunity to integrate bi-lingual skills into the role.

The chosen candidate will wholeheartedly embrace the department’s quality standards of accuracy, engagement, hospitality, and efficiency to ensure students have an excellent experience at each stage of the admissions process.

This position requires travel, event support, and some night and weekend work.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as needed.
Serve as an enthusiastic and knowledgeable ambassador for the University and its many curricular and co-curricular programs. The ability to understand and clearly articulate programs, requirements, and benefits is a must.

Proactively build and cultivate a recruitment territory as assigned. This includes traveling to various high schools, colleges and other locations for planned events during the day, in the evening, and on weekends as needed.

Develop relationships with high school counselors, teachers, administrators, college officials, businesses, community members, and other influencers in order to promote the University and grow enrollment especially among traditionally underserved student populations. This position will also have the opportunity to engage with international student populations.

Engage with prospective students to grow your applicant pool; promptly respond to questions and address potential areas of concern; support students in moving through the application process, and make decisions and/or recommendations regarding admissibility according to University policy; determine merit scholarship eligibility; and guide admitted students through the enrollment process. Detail orientation is a must.

Present ideas on the creation of materials that directly correlate with the recruitment of underserved populations.

The ability to work in a variety of systems, including a Customer Relationship Management (CRM system) will be expected. Previous experience in the Slate CRM is preferred, but not required for this position.

If fluent in Spanish, you will have the opportunity to engage families whose native language is Spanish in admissions-related conversations, as needed.
Participate in the planning and organization of special events related to the recruitment of students from underserved backgrounds both on and off campus.
Serve on university committees as appropriate and desired
Valid driver's license and reliable personal transportation is required.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. A valid driver's license and reliable transportation is required.

Education/Experience
Bachelor's degree required. At least one year of sales/admissions recruitment experience preferred. Successful candidates will be detail oriented, self-starters who enjoy meeting with new people and have strong communication, organizational, and follow up skills.
Technical Skills Proficiency with a personal computer for word processing, spreadsheet creation and management and data base management; Customer Relationship Management (CRM) experience preferred but not required.
Language Skills Ability to read and interpret professional journals; ability to communicate information about Gwynedd Mercy University to first-year students and their families. Excellent writing, public speaking and presentation skills. Fluency in Spanish is highly desired but not required.

Mathematical Skills Ability to apply mathematical concepts to practical situations. Ability to interpret and work with statistical information.
Reasoning Ability Ability to apply principles of logic and problem solving to a wide range of problems. Individual must be able to think critically and have high attention to detail .
Interpersonal Skills Ability to interact effectively, positively, persuasively and professionally with both internal and external constituent groups. Ability to be self-directed and work independently is essential, along with the ability to take an active role as part of a team.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.