Big Night Entertainment Group operates some of the hottest, cutting edge restaurants and nightclubs in New England such as The Grand, Memoire and Empire. Fueled by driven, passionate people, Big Night is known for its consistent growth, cutting edge sophisticated design, superior cuisines and raising the bar in hospitality and service standards. Big Night is an employee focused company as recognized by our staff as the Boston Globe BEST place to work.

We are committed to creating a diverse and welcoming workplace that includes team members with various backgrounds and experiences. We believe this enables us to better meet our mission and values while serving customers throughout the community. All are encouraged to apply.

Big Night is always looking for talented, ambitious professionals to join our staff. If you have a passion for hospitality and a commitment to superior guest service, we want you to join our team today.

Big Night Entertainment Group is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities

As a Server, a typical day might include the following:

• Greeting guests joining us with a welcoming smile and friendly demeanor
• Attending to guests and taking food and/or beverage orders
• Ensuring guests’ orders are accurate and served in a timely manner
• Anticipating guest needs and fulfilling them
• Preparing guest checks and collecting accurate payment
• Resolving any service issues that arise with empathy and according to guidelines
• Monitoring guest consumption of alcohol and intervening when needed according to all necessary guidelines
• Promoting Big Night Entertainment Group Restaurants and Venues in a positive and professional manner
• Maintaining a clean and well stocked work environment
• Other duties to be assigned based on venues requirements

Skills/Qualifications

This job might be for you if you demonstrate the following abilities and meet the following qualifications:

• At least 1 year previous server experience in a fast paced bar/restaurant
• A neat and professional appearance
• Efficient and accurate communication skills
• Ability to build guest loyalty with outgoing & friendly personality
• Excellent memory and ability to multitask
• Work schedule flexibility with night, weekend and holiday availability
• A positive attitude and aptitude to handle high stress environments
• TIPS certification is a plus

Physical Demands / Work Environment / Hours

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.

• Workplace can have moderate to high stress levels
• May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment
• Non-typical hours will be customary including evenings, weekends, and holidays