25 Guest Services Specialist (Part-Time, Multiple Openings) Jobs in Minneapolis, MN
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Guthrie Theater is Hiring a Guest Services Specialist (Part-Time, Multiple Openings) Near Minneapolis, MN
Guest Services Specialist (Part-Time, Multiple Openings)
- Make a great first impression by welcoming and engaging all guests to the Guthrie in a friendly and helpful manner as they enter the building.
- Provide exceptional guest service while interacting directly with the public.
- Answer general questions about the Guthrie, its policies and procedures, and the neighborhood and community.
- Assist guests with wayfinding around the Guthrie.
- Monitor conduct of guests in all public spaces.
- Display a professional demeanor and resolve guest issues professionally.
- Respond to guest concerns or complaints.
- Follow reporting process for any problematic incidents that occur.
- Assist with special events that take place at the Guthrie throughout the year.
- Conduct regular walk-throughs of all public spaces.
- Ensure restrooms and lobbies are clean and well-stocked and reset lobby furniture as needed.
- Liaise with house management staff to ensure smooth operations and positive guest and audiences services experiences.
- Provide back-up to Stage Door as necessary by answering phones, taking and distributing messages, assisting all callers promptly, efficiently and politely, and greeting and assisting arriving guest artists.
- Foster a work environment incorporating the Guthrie values of Artistic Excellence; Community; Diversity, Equity, Inclusion and Accessibility; and Fiscal Responsibility.
- Prior experience providing guest or customer service in a dynamic environment.
- Can present a polite and professional demeanor when interacting with guests and colleagues at all times.
- Can communicate effectively in English, both verbally and in writing.
- Proficient in Microsoft Office Suite (Word, Outlook).
- Demonstrated ability to manage multiple priorities and maintain composure during stressful situations.
- Can concentrate effectively in a busy and noisy environment.
- Can initiate and follow emergency procedures if needed.
- CPR training a plus but not required.
- Must be willing and able to work flexible hours/days, including evenings and weekends, reflective of the dynamic schedule of the theater.
- Experience with and commitment to working with individuals and teams that are mixed across lines of difference such as race, gender-identity, sexual orientation, religion, ability, age, class and immigrant status.
Sick Time One hour of sick time for every 30 hours worked (in concurrence with the Minneapolis Sick and Safe Time Ordinance) Transportation Subsidized passes for Metro Transit buses and trains Discounted pre-tax monthly ramp parking Discounted bike locker rental | Complimentary Tickets To Guthrie productions Discounted Tickets To all shows produced by the Guthrie To some performances hosted by the Guthrie Classes and Camps Discounts to Guthrie classes and camps | Other Employee Perks Wellness Program Guthrie Store discount Affinity Groups |
Job Summary
Part Time
$34k-44k (estimate)
02/07/2024
04/23/2024
guthrietheater.org
Minneapolis, MN
200 - 500
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The job skills required for Guest Services Specialist (Part-Time, Multiple Openings) include Customer Service, Transportation, Microsoft Office, Guest Service, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Specialist (Part-Time, Multiple Openings). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Specialist (Part-Time, Multiple Openings). Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Guest Services Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Specialist job description and responsibilities
Successful guest specialists provide optimal customer service and ensure the safety and satisfaction of each guest.
03/14/2022: Sioux Falls, SD
Guest specialists must also be adept at record keeping and tracking reservations.
02/11/2022: New Britain, CT
Guest specialists greet each guest upon arrival and determine their accommodation needs.
02/15/2022: Ogden, UT
Guest specialists responsibility over safety of their guests and supervise other staff members when necessary.
01/19/2022: Peoria, IL
Guest specialists sometimes assist with cleanup and janitorial duties, depending on the circumstances.
03/11/2022: Cedar Rapids, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Specialist jobs
A guest specialist must be at least 18 years of age and possess a valid state driver's license.
02/18/2022: Canton, OH
Have a clear escalation pathway.
01/27/2022: Indianapolis, IN
Understand the Google Ads certification process.
01/21/2022: Gainesville, FL
Prepare for the Google Ads exam.
03/23/2022: Bismarck, ND
Create a portfolio and gather customer reviews.
01/29/2022: Durham, NC
Step 3: View the best colleges and universities for Guest Services Specialist.
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