36 Customer service specialist Jobs in Stamford, CT
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Gunner is Hiring a Customer service specialist Near Stamford, CT
Description
Gunner is the Uncontractor! A premier home improvement company that delivers the customer experience every homeowner truly deserves.
Gunner is #965 of Inc. 5000 fastest growing private companies and most recently, our online roofing platform was named a winner of the Good Housekeeping’s 2023 Home Renovation Awards! As such, we’re expanding nationally and looking for a Customer Experience Representative.
We are looking for an individual who is experienced on the phones. As a Customer Experience Representative, you’ll be trained on Gunner’s product offerings, systems and software and set up for success.
This is a player role and a position of what we envision will become a department as the company continues its expansion efforts.
What’s in it for you?
Competitive base salaries
A 401K (with matching) retirement savings program
Health Insurance (with company contribution)
Path to promotions within Gunner organization
Company phone and computer
A paid 2-week training as part of onboarding
Unlimited PTO
A fun and passionate team!
Requirements
What you will do :
- NO COLD CALLING COMPANY LEADS PROVIDED
- Answer company phone lines to conduct a discovery call and dispatch a Sales Representative for an in home appointment
- Dispatch Project Managers for service requests, as needed
- Act as a Gate Keeper’ for solicitation calls
- Articulation of Gunner's Products and Services to new and existing homeowners
- Work efficiently as a team member and solo
- Attend company and team meetings
- Manage and nurture company leads to set sales appointments at a high level
- Tracking data and analytics
What you will bring :
- One year previous Sales Experience Preferred
- Bi-lingual preferred (Spanish)
- Phone experience required
- Outstanding communication and listening skills
- HubSpot experience, a plus
- Must have an unlimited drive to succeed and a positive attitude
- A desire to find creative solutions in a dynamic, changing environment
- Charisma, sense of humor, and people skills needed
Benefits
Gunner is committed to hiring a talented and diverse workforce.
Last updated : 2024-03-28
Job Summary
Full Time
$56k-70k (estimate)
03/20/2024
04/16/2024
gunnerllc.com
Wilsonville, OR
<25
Related Companies
The job skills required for Customer service specialist include Products and Services, Listening, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
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Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
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Customer agents talk to customers on behalf of businesses and companies.
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They help customers with their queries and complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
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Communicate as efficiently as possible.
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Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
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Step 3: View the best colleges and universities for Customer Service Specialist.
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