3 Call Center Representative Jobs in Stratford, CT
Gunner is Hiring a Call Center Representative Near Stratford, CT
Description
Gunner is the Uncontractor! A premier home improvement company that delivers the customer experience every homeowner truly deserves. Gunner is #965 of Inc. 5000 fastest growing private companies and most recently, our online roofing platform was named a winner of the Good Housekeeping’s 2023 Home Renovation Awards! As such, we’re expanding nationally and looking for a Customer Experience Representative.
We are looking for an individual who is experienced on the phones. As a Customer Experience Representative, you’ll be trained on Gunner’s product offerings, systems and software and set up for success. This is a player role and a position of what we envision will become a department as the company continues its expansion efforts.
What’s in it for you?
Competitive base salaries
A 401K (with matching) retirement savings program
✅Health Insurance (with company contribution)
❗️Path to promotions within Gunner organization
Company phone and computer
A paid 2-week training as part of onboarding
- Unlimited PTO
A fun and passionate team!
Requirements
What you will do:
- NO COLD CALLING – COMPANY LEADS PROVIDED
- Answer company phone lines to conduct a discovery call and dispatch a Sales Representative for an in home appointment
- Dispatch Project Managers for service requests, as needed
- Act as a ‘Gate Keeper’ for solicitation calls
- Articulation of Gunner's Products and Services to new and existing homeowners
- Work efficiently as a team member and solo
- Attend company and team meetings
- Manage and nurture company leads to set sales appointments at a high level
- Tracking data and analytics
What you will bring:
- One year previous Sales Experience Preferred
- Bi-lingual preferred (Spanish)
- Phone experience required
- A passion for making a difference!
- Outstanding communication and listening skills
- HubSpot experience, a plus
- Must have an unlimited drive to succeed and a positive attitude
- A desire to find creative solutions in a dynamic, changing environment
- Charisma, sense of humor, and people skills needed
Benefits
Gunner is committed to hiring a talented and diverse workforce.
Job Summary
Full Time
$59k-80k (estimate)
03/07/2024
07/02/2024
gunnerllc.com
Wilsonville, OR
<25
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The job skills required for Call Center Representative include Products and Services, Listening, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
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Step 3: View the best colleges and universities for Call Center Representative.
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