Gundersen Health System is seeking a Scheduling Specialist - Developer for our Patient Access Strategic Work Team. This is your opportunity to use your deep understanding of Scheduling to help make important changes in the access to care for our patients.

What you will do:

• Fulfill an hourly position with YOUR CHOICE of a 0.8, 0.9, or 1.0 FTE!
• Work Monday through Friday, normal business hours. No weekends, holidays, or call obligations!
• Work closely with the Patient Access Strategic Work Team members, including the solution owner, data analyst, and Registered Nurse.
• Collaborate with department leaders and staff to identify issues, develop ideas, and implement changes in clinical workflows that help achieve organizational goals related to patient access
• Report out on results to senior leaders with the Strategic Work Team members

More Details:

• Shift: Monday-Friday, Days
• Remote Eligible, once appropriately trained (occasional requirements to be onsite to assist with rolling out new solutions)
• Departments: General Internal Medicine (Onalaska) - Strategic Work Team for Patient Access

What you will get:

• Starting pay of $16.77 more for experience
• Support to grow in your career with access to our Career Development Center and Tuition Investment Program
• In-person agile training
• Opportunity to work remotely with occasional ask to be onsite to help roll out new solutions

What you need:

• High School Diploma or equivalency
• A passion for process improvement and patient experience
• Ability to go with the flow and think abstractly
• 1 year experience in an office setting requiring customer service responsibilities.

Gundersen Health System is healthcare for neighbors, by neighbors. While we call La Crosse home, our system has 7 hospitals and 65 clinics in neighboring communities. Inside our walls and our neighborhoods, we deliver world-class medical care combined with the right amount of love. We call it Love Medicine and it’s who we are

Job Type: Full-time

Pay: $16.77 - $23.54 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance
• Wellness program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• La Crosse, WI 54601 (Required)

Ability to Relocate:

• La Crosse, WI 54601: Relocate before starting work (Required)

Work Location: Hybrid remote in La Crosse, WI 54601