Marine Service Advisor

• Greet customers and determine needs, providing clear and precise instructions on the work order for the technician.
• Answer incoming calls/messages in a professional manner, returning all customer calls prior to close of business each day.
• Coordinate with the warranty administrator to get approval in advance from manufacturer and/or extended warranty companies for repairs, if required, and take precautions necessary to guarantee our payment including but not limited to pictures of the work and returning parts replaced.
• Promote the sale of additional labor services, parts and accessories in a professional manner for each customer.
• Schedule, coordinate, and follow-up on sublet contractors.
• Inspect quality of work performed as required, prior to delivery to the customer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• Day shift

Work authorization:

• United States (Required)

Work Location: In person