1 COAST Team Care Navigator (FT) Job in Galveston, TX
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COAST Team Care Navigator (FT)
$75k-91k (estimate)
Full Time | Ambulatory Healthcare Services
9 Months Ago
Gulf Coast Center is Hiring a COAST Team Care Navigator (FT) Near Galveston, TX
Must Apply directly at:
https://gulfcoastcenter.e3applicants.com/careers/Compassionate-Open-Access-to-Services--Treatment-COAST-Team-Care-Navigator-580
Are you seeking a career where you can make a difference? Gulf Coast Center (GCC) recruits people who are committed to compassionate, person-centered service.
Join our team today!12 Paid holidays each year (on top of your regular time off accrual)
Great Benefits!
GULF COAST CENTER - JOB DESCRIPTION
https://gulfcoastcenter.e3applicants.com/careers/Compassionate-Open-Access-to-Services--Treatment-COAST-Team-Care-Navigator-580
Are you seeking a career where you can make a difference? Gulf Coast Center (GCC) recruits people who are committed to compassionate, person-centered service.
Join our team today!12 Paid holidays each year (on top of your regular time off accrual)
Great Benefits!
GULF COAST CENTER - JOB DESCRIPTION
Job Title: Compassionate Open Access to Services & Treatment (COAST) Team Care Navigator
Location: City ofGalveston
FLSA Status: Non-Exempt if counseling intern; exempt if fully licensed
Working Status: Full-time w/benefits
- Bachelor’s / Non-licensed - $21.69/hour or $45,448 annually (non-exempt)
- Master’s and/or Counseling intern (LPC-A/ LMSW/ LMFT-A)- $48,032 annually (exempt only if licensed)
- Fully licensed LPC, LCSW, or LMFT- $58,240 - $66,976 annually (exempt)
Summary:
The Compassionate Open Access to Treatment (COAST) Team Care Navigator will work as part of a multi-disciplinary response team to co-respond to behavioral health crisis calls in the City of Galveston. The work will involve providing crisis assessment, providing trained de-escalation and intervention techniques and assistance to adults and children experiencing behavioral health crisis. The Care Navigator will also provide Crisis relapse prevention services designed to be time-limited support services that include coordination of crisis services, education on effective treatments for mental health and substance abuse disorders, problem-solving and skills building to reduce precipitating crisis factors and engagement/ linkage with mental health and substance abuse services.
Gulf Coast Center operates under a trauma-informed approach based on the six key principles of Safety, Trustworthiness & Transparency, Peer Support, Collaboration & Mutuality, Empowerment & Choice, and Cultural, Historical & Gender issues.
This position will be directly supervised by the Crisis Director.
Job Duties: (To be performed with or without accommodation as based on ADA requirements)
The MDRT Case Manager will be responsible for the following:
Primary schedule Fri-Sat 7a-7p, Sun 9a-5p. Additional 8 hours/week as agreed with the supervisor
Primary schedule Fri-Sat 7a-7p, Sun 9a-5p. Additional 8 hours/week as agreed with the supervisor
MDRT Care Navigator will deploy from the MDRT office location with the MDRT team to the behavioral health crisis in the City of Galveston. This work will involve providing crisis assessment and intervention services to both adults and children experiencing behavioral health crises including mental health, IDD, and/or substance use crises. This will also involve assisting the Center’s jail diversion initiative, assisting local law enforcement with diverting individuals with behavioral health crises from jail to treatment as requested.
The MDRT Care Navigator will provide crisis follow-up and relapse prevention services to the MDRT team clients served in order to help them avoid the re-occurrence of the crisis. Crisis relapse prevention services are designed to be intensive, time-limited support services that include coordination of crisis services, ongoing risk assessment, education on effective treatments for mental health and substance abuse disorders, problem-solving and skills building to reduce precipitating crisis factors and engagement/ linkage with mental health and substance abuse services.
This position will assist in engaging and transitioning the MDRT team’s crisis served into Gulf Coast Center full levels of care for long-term treatment at the Gulf Coast Center. This will include providing short-term case management and care coordination (up to 90 days) with enrolled and non-enrolled customers involved in crisis services.
This position will provide intensive crisis follow-up services at a determined frequency until crisis customers are no longer in crisis and care coordination until they are successfully transitioned to regular Centers or community.
The MDRT team will have unit performance measurables or targets that will be measured monthly including Crisis Response Timeliness, Hospital Diversion, Jail Diversion and Care Linkage.
MDRT care navigator is required to notify a supervisor about any barriers to meeting response timeframes or concerns about responding to screening sites determined appropriate and safe by the hotline
Non-Essential Job Duties:
- Accurately complete bi-weekly timecards, travel logs, as well as vehicle reports and assigned reports according to Center policy and procedures.
- Responsible for ensuring completion of the initial and annual ANSA/CANS recertification in accordance with the Praed Foundation and HHSC performance contract requirements. A lapse/expiration in certification will result in termination of employment. Exception: If certification lapse/expiration is reported to the supervisor within 24 hours of the expiration date, the employee will be granted the opportunity to recertify by the close of the following business day. Any lapse/expiration greater than 24 hours will result in termination of employment. Additionally, all certified practitioners are responsible for participating in semi-annual quality assurance training activity conducted by the identified ANSA/CANS Super User.
- Will be responsible and accountable for the adherence to and promotion of the agency compliance policy and will require communication with various departments to foster, develop and continue our community partnerships as it relates to the position.
- Treat all individuals with the utmost courtesy, decency, and respect.
- Provide responsive, and efficient services.
- Interact with staff, consumers, local entities, and advocacy groups to provide a service that meets local needs.
- Provide the highest level of Customer Service for both internal and external customers.
- Required to report personnel leave; flex time and emergency leave to assigned supervisor.
- Strict adherence to the professional, ethical, and legal requirements set forth in GCC's Business Code of Conduct as well as the Corporate Compliance Plan.
- Consistent adherence to the Center's Dress Code.
- Consistent adherence to Center safety guidelines and expectations.
- May be required to travel within Brazoria and Galveston Counties.
- Out-of-region travel may be required to attend training.
- Must maintain a clean driving record and driver's license by our Driver Policy.
- Requires current Texas Driver's License, reliable transportation and must maintain current auto liability insurance.
Supervision:
- Receives direct administrative supervision from the Director of Crisis Services and clinical supervision from a designated LPC clinical trainer
Required Education/ Licensure/Certifications:
- Bachelor's degree from an accredited college or University in the Behavioral Science field of study. Bachelor’s / Non-licensed - $21.69/hour or $45,448 annually (non-exempt)
Preferred Education/Licensure/Certifications:
- Prefer a master's degree or equivalent in the behavioral sciences field of study from an accredited college or university and/or specialized LPHA certification. Master’s and/or Counseling intern (LPC-A/ LMSW/ LMFT-A)- $48,032 annually
- Prefer license as an LPC associate, LMSW, LMFT associate, LPC, LCSW or LMFT Fully licensed LPC, LCSW, or LMFT- $58,240 - $66,976 annually
Required Experience:
- N/A
Abilities/Traits:
- General knowledge of mental health disorders
- Ability to remain calm in stressful situations
- Self-motivated with good time management skills
- Ability to multi-task
- Good interpersonal skills
- Ability to establish cooperative relationships with individuals in crises
- Must learn and use the Trauma Informed Principles in performing assessments with persons in crisis to not add any further traumatic experiences
- Ability to express self clearly and effectively, orally and in writing.
- Requires the ability to work within a team approach.
- Requires proficiency with computer skills, programs, and email. This position will interface with community stakeholders and maintain a professional relationship and boundaries with stakeholders in all interactions.
Working Conditions:
- Work will be performed in the Office and field.
- May require varied work hours depending on the needs of clients.
- Out-of-region travel may be required to attend training.
- May require travel to various locations within Brazoria and Galveston Counties. Requires current Texas Driver's License, reliable transportation safe and current with all state requirements, and liability insurance.
- RPS staff are expected to work together as part of the crisis team to have a schedule that maintains crisis services 24 hours a day and 365 days a year.
- Although this position will work primarily Mon-Fri 8:00a-5:00p, the position requires flexibility to work different shifts or on-call as needed to meet program needs.
- Crisis staff is required to work on Center holidays unless approved for a skeleton crew by the Crisis Services Director.
- Crisis staff that works on Center holidays will be paid their hours worked and an additional 8 hours of holiday pay or they can take the holiday off another day that is approved by the Crisis Services Director.
Special Projects:
- Assist supervisor when requested to complete special projects and complete all assignments within a time frame negotiated with the supervisor. Completion of other duties as assigned by supervisor as it relates to the program and position.
Job-Related Physical/Mental Requirements & Environmental Conditions:
Physical:
- Ability to transport, adjust and/or move items up to 55 lbs.
- Ability to ascend/descend stairs.
- Ability to remain in a stationary position for long periods.
- Ability to handle objects.
- Ability to operate office equipment.
- Ability to move around within an office setting and/or other locations as needed; may include the ability to bend/twist, kneel/stoop and/or reach for items.
- Ability to push/pull, crawl/squat as it relates to PMAB requirements; may be required to perform PMAB restraints as it relates to program requirements.
- Ability to detect and write effectively.
- Ability to hear (with or without aid).
- Ability to have visual acuity to operate a motor vehicle and observe objects within the work setting.
Mental:
- Ability to accept constructive criticism.
- Ability to maintain regular attendance.
- Ability to understand, communicate and comprehend accurate information with others in English.
- Ability to reason and analyze effectively.
- Ability to solve practical problems as it relates to the position.
- Required to pass and maintain all Center mandated training and attend Clinical Supervised meetings.
Work Site/Environmental Conditions:
- Ability to work alone.
- Ability to work closely with others.
- Ability to work closely with clients and/or family members with poor hygiene. Ability to work long and/or irregular hours.
- May be subjected to a hostile environment.
- May be subjected to a high crime environment.
- Potential exposure to tobacco products.
- May be subjected to both inside and outside environmental conditions.
- Subject to standard noise levels within the working environment.
- Travel by motor vehicle, van, bus or plane may be required.
Qualified individuals must be able to perform these functions with or without reasonable accommodations as based on ADA requirements.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Ambulatory Healthcare Services
SALARY
$75k-91k (estimate)
POST DATE
08/05/2023
EXPIRATION DATE
05/23/2024
WEBSITE
gulfcoastcenter.org
HEADQUARTERS
TEXAS CITY, TX
SIZE
<25
FOUNDED
2008
CEO
SARAH HOLT
REVENUE
<$5M
INDUSTRY
Ambulatory Healthcare Services
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About Gulf Coast Center
THE GULF COAST CENTER is a mental health care company based out of 4352 EMMETT F LOWRY EXPY, TEXAS CITY, Texas, United States.
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