GUILFORD COUNTY GOVERNMENT

Empower Successful People to thrive in a Strong Community supported by Quality Government

Transparency & Communication | Equity & Inclusion | Accountability

Service & Outcomes Excellence | Our People Matter

Description

GENERAL STATEMENT OF DUTIES

The position supports the fiscal and programmatic monitoring and compliance for Guilford County as the Collaborative Applicant and serves as the administrative liaison for Continuum of Care Program Manager. Work is supervised by the Continuum of Care Program Manager.

DISTINGUISHING FEATURES OF THE CLASS

An employee in this class performs a variety of duties that requires advanced knowledge in social work, specifically homelessness, Continuum of Care (CoC) practices, and HUD policies and procedures. Work involves the provision of both direct and indirect services to clients, stakeholders, community, and county staff. The position exercises discretion and independent judgment; representative inquiries may involve giving guidance to resolve issues or influence the resource planning process. Work is performed under minimal supervision and is subject to review and evaluation through conferences, post-audits, personal inspections, written reports, and public acceptance.

Examples of Duties

• Performs duties for the Continuum of Care Program Manager to include media releases, correspondence, customer relations and quality assurance monitoring and consultation.
• Conducts audits and reviews of the Homeless Services Programs based on HUD standards and county policies to ensure the program is following local, state, and federal standards and policies, and ensures the practice reflects agency values.
• Maintains all incoming and outgoing office documents in centralized filing system.
• Assists with preparation of the annual budget.
• Interprets and explains policies and procedures, rules and regulations, or applicable laws and ordinances to members of the public or CoC partners.
• Represents agency and CoC at meetings, workshops, in-services, conferences, and institutes.
• Develops and coordinates trainings for the community and CoC to educate and enhance knowledge about homelessness.
• Assists with scheduled on-site visits to determine contract compliance by reviewing fiscal operations and problem areas in accordance with HUD, CoC, and Guilford County policies.
• Makes recommendations regarding monitoring reports, operating methods, procedures, and provision of services.
• Ensures contracted agencies are tracking data in the Homeless Management Information System.
• Assists in the annual submission of the HUD Notice of Funding Opportunity and Emergency Solution Grant application process.
• Assists with on-site fiscal inspection and investigation in direct partnership with HUD and the Department of Health and Human Services when inappropriate or fraudulent activities are suspected.
• Other duties as assigned.

RECRUITMENT STANDARDS

Knowledge, Skills and Abilities

• Extensive knowledge of child welfare, aging and adult standards and practices, local, state, and federal policy.
• Considerable knowledge of the principles and practices of public and business administration, and social work.
• Knowledge of training principles for adult learners to effectively train on program policy and additional skills.
• Knowledge of accounting practices and procedures.
• Knowledge of government operations.
• Skill in record-keeping and report preparation techniques related to case review.
• Ability to analyze, interpret, recommend, and implement policy/procedural guidelines.
• Ability to apply accounting and analytical skills to define/solve problems; collect data and assist public with concerns.
• Ability to initiate and install programs and procedures and to evaluate their effectiveness.
• Ability to plan, assign, and supervise the work of subordinate interns and volunteers.
• Ability to establish and maintain effective working relationships with departmental and County personnel, officials, and the general public.
• Ability to communicate effectively both orally and in writing.
• Ability to clearly convey and receive information and ideals through a variety of media to individuals or groups in a manner that engages the listener.
• Ability to use computer programs to generate reports, and outcomes in a variety of formats.

Typical Qualifications

Minimum Qualifications

• Master’s degree in Social Work; OR,
• Bachelor’s degree in Social Work-Child Welfare Collaborative; OR,
• Bachelor’s degree from an accredited school of social work and one (1) year of directly related experience; OR,
• Master’s degree in counseling from an accredited college/university in a human services field and one (1) year directly related experience; OR,
• Bachelor’s degree in a human service field from an accredited college/university and two (2) years directly related experience; OR,
• Bachelor’s degree from an accredited college/university and three (3) years directly related experience.

Must have possession of an appropriate driver’s license issued by the State of North Carolina.

Supplemental Information

Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324.