Guidance Personal Care (GPC) is a trusted personal care service with trained Personal Care Assistants (PCA) and Certified Nurse Assistants (CNA). We tailor plans specific to our recipient’s needs by providing assistance with Activities of Daily Living (ADL) and Instrumental Activities of Daily Living (IADL). It is our vow to provide the best quality of care services to our recipients.

We strive to be the company that makes old companies raise their standards. It is our vow to provide the best in quality services to our members.

Responsibilities of DSW Supervisor

The responsibilities of the DSW supervisor include, but are not limited to:

• Supervise and monitor DSWs, assuring the company's operations run efficiently and effectively.
• Determine whether clients are receiving the services that are written in their plan of care
• Verify that the DSW is actually reporting to the home according to the frequency ordered in the plan of care
• Provide on-call support to staff during emergencies and locate staff or complete shifts to fill shifts when necessary
• Determine member’s satisfaction with the services member is receiving
• Attend all required trainings and meetings
• Must follow and adhere to all rules and procedures of GPC regarding confidentiality, documentation, and storage of client office & home records
• Conduct in-person supervisory visit with each DSW within 60 days of being hired or contracted and at least annually thereafter and documented
• Making in-home visits frequently or as needed if dictated by the individualized service plan (ISP) to address DSW performance, client change in status, or to assure services are provided effectively and in accordance with agency/state laws, and regulations, and ISP.
• Conduct unannounced visits to evaluate the abilities of DSW performing assigned duties, if goals are being met, if services are being provided in accordance with the ISP
• Document DSW/client relationship, services provided, provide instructions/comments to DSW during onsite visits and conduct client satisfaction with services delivered
• Visit the home of each client on a quarterly basis to determine whether the individual service plan is adequate, continues to need the services, and if the service plan needs revision
• Ensure accidents and incidents are reported and handled within state guidelines

*Complete job description related to responsibilities of DSW Supervisor will be given upon hire

Skills/Requirements of DSW Supervisor

• Strong Leadership
• Effective Communication
• Strong Computer Skills
• High Integrity
• Ability to Multitask
• Works Well With Others
• Detailed Oriented
• Strong Teaching Abilities
• Demonstrates Strong Organizational Skills
• Possess Strong Interpersonal Skills
• Demonstrates patience and compassion.
• Possesses detailed knowledge of client condition, symptoms, ect.
• Exhibits ability to think quickly and act calmly in an emergency
• Communicates Clearly and Effectively
• Maintains friendly and open demeanor at all times

Job Type: Full-time

Pay: From $13.00 per hour

Schedule:

• Monday to Friday

Work Location: In person