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Mountain Sports Shop Manager - Giants Ridge

GiantsRidge managed by Guest Services Inc., is excited to announce that we are hiringa Mountain Sports Shop Manager for our Chalet Mountain Sports Shop.

This shop carries a variety of today's leading brands in men's, women'sand children's recreational apparel, accessories and equipment from top brandslike Fox, Helly Hansen, Burton and more.

Qualified candidates will thrive in a hospitality environment byexhibiting a great attitude and strong work ethic. The Mountain Sports Shop Manager will lead a team ofseasonal and year-round employees to ensure our guests have a shoppingexperience that exceeds their expectations.

Our team members enjoy amazing benefits such as :

• Medical, dental, vision, life, AD&D, long-term disability insurance, EAP, HSAs, FSAs and more
• 401(k) retirement plan with company match
• Paid parental leave of up to 6 weeks for eligible employees
• Ski / Mountain Perks - free passes for employees and discounts for family members
• Playing privileges at both of our championship golf courses for employees
• Employee discounts on food, apparel and accessories
• Employee discounts at recreational and lodging facilities nationwide
• And more!

JOB SUMMARY

The Mountain Sports Shop Manager is responsible for all aspects of the mountain sports shop operations and floor management, including staff, equipment, and property to facilitate the fulfillment of financial goals and company initiatives.

The Manager cultivates a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level.

The Manager motivates, instills accountability, and achieves results to drive success within the mountain sports shop and at the resort.

ESSENTIAL FUNCTIONS

• Plan, develop, and direct daily operations.
• Forecast and analyze sales, labor, and profit; and ensure compliance with established budget.
• Schedule, supervise, and participate in the operational duties specific to the mountain sports shop.
• Recruit, supervise, train, schedule, discipline, review, and direct the mountain sports shop's staff.
• Establish and implement loss prevention procedures.
• Merchandise inventory to maximize sales and profit potential. Direct and implement promotional strategies and programs.
• Manage pre-season orders to ensure that product is purchased at best available price points.
• Respond to customer inquiries and resolve customer complaints.
• Coordinate uniform purchases, as well as employee helmet programs.
• Maintain and ensure safe facility environment including standards for maintenance and upkeep of mountain sports shop's equipment, inventory, housekeeping, sanitation, cash control, and dress.

Notify Director of Mountain Sports of all unusual events, circumstances, or other safety or quality control issues.

Maintain awareness of safety issues, and report them immediately to Director of Mountain Sports.

SKILLS AND KNOWEDGE REQUIREMENTS INCLUDE

• High School Diploma / GED required. Bachelor's or Business Degree preferred.
• At least 1-2 years of experience in related management required.
• Computer proficiency with the ability to utilize MS Word, Excel, and Photoshop.
• Demonstrated talent for interacting with a wide variety of people.
• Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the gift shop. Bend, lift, carry, reach / extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire work day and to climb steps regularly.
• Withstanding temperature extremes in indoor / outdoor environments.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in a sometimes fast-paced environment.

EQUIPMENT USED

• Cash register
• Inventory system
• Typical office equipment (computer, fax, telephone, copier, scanner, among others)

GiantsRidge is the #1-rated family vacation destination in Minnesota. Located just north of Duluth in the heart ofMinnesota's Superior National Forest, Giants Ridge is a four-seasonfamily-oriented resort offering fun and adventure for every level of outdoorenthusiast.

Summer is filled withworld-class golf, plus mountain biking, water recreation and more. Winter brings incredible skiing,snowboarding, fat tire biking and endless miles of snowmobile trails toexplore, plus dining, shopping and much more.

Spring and fall seasons are the perfect transitions to the next seasonof outdoor adventure.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Last updated : 2024-05-21