Guardian Protection is one of the nation’s largest and most highly regarded security companies. We provide smart technology, 24/7 professional monitoring, and peace of mind to hundreds of thousands of customers. Our products are installed by experts, monitored by real people, and truly make a difference. We do what we do because of one simple truth: life is better when it’s safe. Position Summary: As a Field Technician you will serve as an expert on all residential burglar alarms and CCTV systems. This position has a heavy focus on providing world-class customer service, and professional installation of new security equipment. What's in it for you: Attractive benefits package including medical, dental, vision, 401k and more, effective immediately upon hire Generous paid time off (PTO) and 10 observed holidays Company Vehicle with gas card Tools Provided Company uniforms Cell phone & Surface Tablet What you'll be doing: Install or upgrade residential security equipment Demonstrating systems for customers and providing a thorough explanation of the Extended Repair Agreement, system capabilities, and system operation Readjusting equipment, repairing, or replacing inoperative equipment and testing for operation in accordance with established standards and procedures Reading blueprints and building electrical and sprinkler plans in order to complete equipment repairs Testing backup batteries, keypad programming, and all features in order to ensure proper functioning and to diagnose malfunctions Preparing trouble order forms to report temporary repairs Coordinating inspections and/or installations with police, fire departments, or other appropriate agencies Keeping informed of new products and developments Accurately completing all necessary paperwork, including work orders, service orders, time logs and emergency information schedules Maintaining inventory control of assigned equipment to ensure adequate stock labels Performing other duties as assigned What you'll need: As a Field Technician, you must combine technical expertise in security systems with the ability to effectively self-manage and work effectively on an independent basis. You must also be highly organized and detail-oriented with excellent time management, prioritization, and project management skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as a firm commitment to responsive and professional customer service. High School diploma or GED Minimum 2 years’ experience performing similar duties including installing or servicing security systems Expert troubleshooting skills Proficiency with computer hardware components and software packages Valid driver’s license Listen and communicate with peers, supervisors and customers Basic computer skills Ability to maintain strict client confidentiality Ability to maintain professional appearance and demeanor Trade licenses and registrations in accordance with state/local regulations as required (company pd) Physical demands include: capable of sitting and standing for long periods of time; freely bending, kneeling, crawling and stooping while working; work from high places such as roofs, ceilings, ladders and crawl spaces and other small areas; and safely move and lift materials and equipment weighing up to 50 lbs without assistance. For immediate consideration, all qualified candidates should apply now! Guardian Protection is an Equal Opportunity Employer Who We Are The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions. Armstrong is an Equal Opportunity Employer. The Armstrong Group, a family owned and operated business, now employs over 2,000 people across the nation. The company continues to value strong relationships with its employees and close ties to the communities it serves.