• High School Diploma or GED required.
• 1 year of relevant work experience
• Intermediate understanding of the Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Novice understanding of emergency/evacuation procedures
• Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Able to build relationships with others by offering help and providing suggestions for improvement.
• Customer Focus: Understands customer service principles and the importance of providing an excellent customer experience. Keeps customers in mind when designing or executing processes or procedures.
• Initiative: Able to identify opportunities & issues and assess, prioritize and follow through on work activities to capitalize or resolve them. Able to take positive action without being requested to do so. Focuses on ongoing learning and development.
• Interpersonal Communication: Able to communicate through various means with diverse people in a clear, concise, and courteous manner. Able to demonstrate respect to others, surroundings, and self. Able to read and comprehend instructions.
• Organizational Skills: Able to utilize time, energy, and resources to manage priorities such as projects, stay on track, and achieve goals. Able to adjust to changing priorities. Able to multitask and pay strong attention to detail. Able to complete tasks thoroughly in a timely manner.
• Technology Skills: Able to navigate technology systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations.

Mental Functions:

Duties of a routine nature where the incumbent gradually assumes the specific responsibilities associated with the job class. Decisions taken at this level relate to routine matters. Autonomy in the performance of work is limited and tasks are carried out according to the detailed instructions of an immediate supervisor.

Physical Functions:

Lifting required 5% of time (25 pounds), sitting required 75% of time, walking required 10% of time, Standing required 10% of time.

Equipment Used:

Standard office and computer equipment including MS Office software.

Supervisory Responsibilities:
Direct reports: 0Indirect reports: 0

Language Skills:

Must be able to speak, read, write, and comprehend English.

Travel Requirements:
Travel is not required.