Location: Philadelphia, PA - Walnut St. Must live within a commutable distance to office. Relocation assistance will not be provided.

The Contract Analyst is responsible for operational execution of assigned GSK purchase-based contracts including accurate and timely membership/contract setup and maintenance, (including product and pricing) rebate/administrative service fee payment processing in a highly complex area of the business with large financial exposure and regulatory compliance risk. Importance of compliance and execution of contract obligations (timeliness and accuracy) is critical to the on-going business operations and accuracy of government price reporting. Follow GSK policies and best practices as part of contract/payment/membership processes as follows:

• Execute assigned Purchase-based contracts for US Pharma in accordance with applicable processes, policies, procedures including full ownership and support for these contracts as follows:
  • Interpret complex contractual language, and properly configure pricing and performance requirements into the contracting system to accurately reflect contract terms
  • Complete maintenance setup of contracts including contract amendments, contract price changes, product changes (launches, discontinuations, divestitures, and acquisitions), contract membership/eligibility and wholesaler notifications
  • Support maintenance of contract membership information including customer demographics, identifiers, and class of trade to ensure accurate contract payments and meet applicable regulatory requirements
  • Perform peer review on other CA contract setups to ensure accuracy of setup, proper documentation and accurate government pricing attributes and flags are properly reflected
  • Properly capture all systemic attributes in the system to ensure accurate government calculations
  • Ensure critical data (customer submitted, third party and internal data) is properly entered and processed in the system
  • Process rebate payments and reconciliations to ensure contract compliance and accurate and timely rebate payments that follow GSK policies and best practices
  • Resolve rebate disputes or inquiries from customers and field teams
  • Resolve customer payment disputes through research of internal systems and partnering with multiple internal and external stakeholders to ensure positive customer experience and support accurate payments
  • Ensure contract setup and rebate payments are supported with the appropriate supporting documentation to ensure a complete audit trail to support internal and external audits
• Understand key Government Pricing contract configuration requirements and apply this knowledge to each contract implementation
• Initiate and drive process improvement opportunities to improve cost effectiveness and efficiency
• Provide first line customer support and clear communications for rebate and discount information, as the primary contact to external customers
• Partner with Contract Development Managers and Account Managers to review contracts and amendments to identify and resolve potential contract language concerns and operational system viability and impact
• Apply expert knowledge of existing process, system functionality and capabilities to identify potential system solutions for new contract setups and drive process improvements

Why you?

Basic Qualifications:

• Bachelor’s degree
• 3 years of pharmaceutical contracting experience
• Must live within a commutable distance to office. Relocation assistance will not be provided.

Preferred Qualifications:

• Ability to exercise good judgment and independently think and recognize complex and detailed issues
• Self-starter with the ability to work individually and within a team environment
• Ability to manage multiple priorities, meet strict deadlines, and communicate with multiple levels of management.
• Demonstrated customer service skills and proven ability to collaborate effectively in a matrix environment
• Demonstrated planning and organizational skills with strong attention to details
• Proven data and system skills and ability to work in multiple systems with agility to understand how they are interrelated
• Ability to use prior knowledge of the system and experience with the system to accurately approach new contract setups
• Fast learner with strong problem solving and analytical skills
• Demonstrated written and verbal communication skills with the ability to provide detailed documentation
• Ability to master complex systems quickly and skilled in use of Microsoft Office products specifically Excel

#LI-GSK

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why Us?

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

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