Description

Who We Are

Summary/Objective 

As Retail Key Holder, you will perform the duties of Retail Sales Associate: engage with customers, process payments, organize and stock the sales floor and provide an overall positive shopping experience to customers. In addition, you will perform opening and closing duties, ensuring that the store is ready to go for a timely opening and secure at the end of the business day. This is a full-time, hourly position. Additional duties may be assigned.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work in a team and independently
• Able to follow instructions and complete tasks without close supervision
• Creativity and strong problem-solving skills
• Exceptional interpersonal and written and verbal communication skills
• Excellent active listening skill
• Excellent sales and customer service skills
• Extensive knowledge of the merchandise sold
• Ability to anticipate customer's needs
• Ability to recommend merchandise to customers
• Capacity to operate or to quickly learn the stores point-of-sale system
• Regular attendance is critical to the operation of our business
• High integrity and dependability

Job Duties: 

• Engage with customers as they enter the store
• Follow through on an exceptional customer experience by presenting customers with product promotions, new arrivals and sale opportunities as identified through conversation
• Create a positive and upbeat environment for customers to shop and buy from
• Offer help and provide direct assistance to customers
• Drives sales through engagement of customers, suggestive selling, and product knowledge
• Be enthusiastic and informative about all Grunt Style products
• Work as a team to achieve sales goals
• Help organize shipment, back stock, and replenishment. 
• Retail Sales Associates must multitask, while being attentive to customers and remaining flexible to the needs of the business
• Maintain all visual standards and expectations
• Process purchase orders, returns, and exchanges through POS
• Take direction from and report to assigned supervisor
• Perform opening and closing duties
• Unlock store at opening, lock store at closing according to scheduled shift

Competencies 

• Strong sales and customer service orientation, relationship-building
• Organization, time management skills, ability to multi-task
• Company and product knowledge
• Basic Math skills
• Dependability, trustworthy, integrity
• Team Player, company supporter
• Strong interpersonal skills, proficient written and verbal communication skills

Requirements

Required Education and Experience

High School Diploma or equivalent

Required Education and Experience

Veteran Preferred

Supervisory Responsibility

None

Work Environment

Fast paced, high pressure at times. Must be willing to have a flexible schedule if needed by management or if the project calls for a different schedule. This role routinely uses standard office equipment such as computers, phones, and printer/copiers and credit card machines. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. 

•  Frequently required to communicate verbally and conduct conversation in person and on phone. 
• Frequently required to operate buttons and controls on computer and credit card machine
• Repeated reaching, grasping, stooping, kneeling, and crouching.
• Ability to lift and/or carry up to 40 pounds. 
• Ability to climb up and down ladders as needed
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. 
• The noise level in the work environment is typically low.

Position Type/Expected Hours of Work

This position is part time and located at the assigned retail location

Travel

No travel is anticipated

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Management may change duties, responsibilities, and activities any time with or without notice.

EEO Statement 

Grunt Style provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Grunt Style complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.