Group 1 Automotive is Hiring an Automotive Service Advisor (4-Day Work Week) - Folsom Lake Toyota Near Rockland, MA
4-DAY WORK WEEK | BONUS OPPORTUNITIESFolsom Lake Toyota is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. We are growing and looking for customer focused, Experienced Automotive Service Advisors to work with our amazing Service team. Our Service Advisors should be passionate about customer service and enjoy interacting with people throughout the working day. We offer...
A True Four Day Work Week
Highly Competitive Pay Plan Offer
A Great Working, Drug Free Environment
A Structured, Self-paced Career Path Leading to Management Opportunities
Health, Dental & Vision Insurance
Life & Disability Insurance
401(k) with Company Match
Paid Time Off
Service Advisor University – Paid for by Group1 Automotive
Employee Vehicle Purchase Program
Employee Stock Purchase Plan
Pinnacle Awards Program
You need…
Automotive Service Advisor Experience is Required.
Positive & Friendly Attitude
Love for the Automobile Industry
Interpersonal Communication Skills
Basic Computer Skills
Strong Desire to Provide an Exceptional Client Experience
Ability to Achieve Targeted Goals
High School Diploma or Equivalent
Must have a Valid Driver’s License
All applicants must pass pre-employment testing to include background checks, MVR, and drug testing in order to qualify for employment*
Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today, or refer a qualified friend! Group 1 Automotive is an Equal Employment Opportunity employer. This position will pay $65,000 - $183,000 in Commissions. South Shore BMW/MINI is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified AUTOMOTIVE SERVICE DIRECTOR to our team. This rare, great opportunity is open because we just promoted our previous Service Director! Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend. In addition to competitive pay, we offer our associates the following benefits
Health, Dental, Vision, Life, and Disability insurance
401(k) plan with company match
Paid Time-Off
Demo allowance reimbursement
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities
Hire, train, develop and motivate the service department staff and monitor their performance.
Forecast goals and objectives for the department and ensure they are met.
Ensure that common courtesy is shown to all customers by every service department employee to promote customer satisfaction.
Maintain daily sales and production records as required by dealership management.
Develop and monitor budgets for the service department and keep dealership management informed of variances.
Ensure that the service department meets all customer satisfaction (CSI) and financial goals.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Handle customer complaints tactfully, promptly, and with concern for the customer.
Establish promotional service prices.
Ensure proper repair techniques are being used.
Schedule training as necessary to properly repair and service vehicles.
Stay up to date on product changes and new products.
Ensure that all necessary shop equipment is in proper and safe working condition.
Understand and comply with federal, state and local regulations that affect service department operations, such as hazardous waste disposal, OSHA right-to-know, etc.
Other duties may be assigned by management.
Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.
Three or more year’s management experience in an automotive service department.
Experience in operating a big shop.
CDK Dealer Services Experience a plus.
Ability to work independently and be self-motivated.
A desire to work in a commission, performance-based, environment.
Great attitude with high-energy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Ability to work well in a process driven environment.
High school diploma or equivalent.
Valid driver license in the state that you will work and a good driving record.
All applicants must pass pre-employment testing to include background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer.